Geriatric Social Worker & Resident Advocate

Oakwood Village; Madison (WI); On-site; USD 52,000 - 68,000; Full time

Job summary

Oakwood Village in Madison seeks a dedicated Social Worker to support admissions, perform psycho-social assessments, and help coordinate discharge planning for residents in SNF and Assisted Living.

You will collaborate with a multidisciplinary team, maintain documentation, and assist with insurance paperwork, transportation, and resident advocacy. Flexible hours and community engagement are valued.

Qualifications

• Knowledge of HFS-89 and standard social work practice.
• Provides informal leadership which fosters a team approach in meeting the mission of Oakwood.
• Relates well and demonstrates empathy and compassion towards our residents, families and staff members.
• Establishes and maintain a positive working relationship with the community.
• Maintains and protects the confidentiality of information.
• Exercises independent judgment and make sound decisions.
• Plans, organizes, and prioritizes work schedule to meet deadlines and business needs.
• Demonstrates strong communication skills, both written and verbal.
• Displays objectivity in working with needs and concerns of residents and families as well as ability to follow through to resolve issues.
• Flexible with hours in order to carry out the responsibilities of the position.
• Proficient in the use of Microsoft 365.

Responsibilities

• Assists the Admissions team with the pre-admission and admission assessment process.
• Through the multi-disciplinary team process, provides psycho-social and/or cognitive assessment and evaluation for program residents when needs are identified by resident, family, staff or physician. Participates in Individual Service Plan of residents.
• Coordinates discharge planning and intercampus transfer process for residents.
• Provides support for residents and their families relative to personal needs, social relationships and individual concerns.
• Functions as liaison between apartment staff, resident, and responsible parties.
• Serves as resident advocate in following through with individual/family complaints and concerns, ensuring customer satisfaction, and promoting resident’s ability to remain in their home as long as is safe.
• Works with the Oakwood team to enhance resident, family, and community efforts to improve the quality of life for all residents.
• Works with the other social work staff to improve quality of services provided campus-wide.
• Develops social work policies and procedures for the Assisted Living program, and works with intercampus Social Workers to develop or review campus-wide social work policies and procedures.
• Maintains concise and accurate resident documentation including social histories, assessments, and assists with annual reviews for SNF residents.
• Assists Director of Nursing in ensuring all state and federal regulations related to abuse or misappropriation are adhered to.
• Assists residents with completing paperwork to activate their Long-Term Care Insurance.
• Arranges transportation for residents to/from doctor appointments.
• Coordinates specific resident needs with available community resources as appropriate.
• Investigates and completes resident incident reports.
• Offers grief and loss support individually and/or in groups.
• Welcomes new residents and coordinates their orientation to SNF.

Skills

Leadership

Empathy

Communication

Confidentiality

Independent judgment

Planning & organization

Microsoft 365

Education

Bachelor’s degree in Social Work

Wisconsin Social Work certification

Tools

Microsoft 365

Job description

Oakwood Village in Madison seeks a dedicated Social Worker to support admissions, perform psycho-social assessments, and help coordinate discharge planning for residents in SNF and Assisted Living.

You will collaborate with a multidisciplinary team, maintain documentation, and assist with insurance paperwork, transportation, and resident advocacy. Flexible hours and community engagement are valued.