Gerente General Bilingüe: Lidera Tienda y Crece

Ccffamilyofbrands; Weslaco (TX); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system

Cross brand training

Performance-based career advancement

Educational reimbursement

Medical insurance options

401(k) with company match

Life and AD&D Insurance

Voluntary benefits (dental, vision, DI

Employee Assistance Program

Discount Marketplace access

Paid time off (12 days first year)

Dress code: jeans and sneakers

Job summary

The Community Choice Financial Family of Brands is hiring a bilingual General Manager for our Weslaco, TX location. You will lead daily store operations, coach the team, and drive revenue while ensuring compliance and customer loyalty through top-tier service.

This role emphasizes people development and growth across our multi-brand network. We offer mentorship, executive exposure, development programs, and comprehensive benefits.

Qualifications

• Bilingual Spanish/English required to connect with customers and community.
• High school diploma or equivalent.
• Minimum two years’ supervisory/leadership experience in retail/finance/service.
• Leadership in operations and strong communication skills.
• Proficiency with phones, POS, Microsoft Office and other systems.
• Valid driver’s license and auto insurance; personal vehicle for workday use.
• Must be at least 18 years old (19 in Alabama).
• Background checks will be conducted as per law.
• Ability to meet physical demands, including standing most of the time and lifting up to 25 lb.

Responsibilities

• Manage overall store performance by meeting or exceeding company standards.
• Coach, lead, and develop team members to grow business and revenue.
• Drive local marketing, partnerships, referrals, events to grow store revenue.
• Examine loan/pawn applications, assess risk within limits.
• Enforce quality standards and comply with local/state laws; assist audits.
• Supervise cash handling, loss prevention, and store security.
• Open/close procedures and train staff in keyholder duties.
• Participate in hiring, retention, and scheduling to meet store needs.
• Handle difficult customer situations with integrity and professionalism.
• Maintain store appearance and planogram; oversee promotions/materials.
• Work outside the office as needed (on-site tasks, marketing).
• Adapt to a fast-paced environment and complete tasks as directed.
• Maintain 40-hour full-time weekly attendance, including weekends.

Skills

Bilingual Spanish/English

Verbal & written communication

POS systems

Microsoft Office

Driver's license & auto insurance

Customer service focus

Physical stamina

Education

High school diploma or equiv.

Associates degree or higher

Tools

POS systems

Microsoft Office

Job description

The Community Choice Financial Family of Brands is hiring a bilingual General Manager for our Weslaco, TX location. You will lead daily store operations, coach the team, and drive revenue while ensuring compliance and customer loyalty through top-tier service.

This role emphasizes people development and growth across our multi-brand network. We offer mentorship, executive exposure, development programs, and comprehensive benefits.