Geospatial Training & Technology Enablement Lead
Duncan Parnell, Inc.
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Benefits offered by this job
Job summary
Duncan Parnell, Inc. is seeking a strategic Manager to oversee their Geospatial Support and Training division. The role involves leading a multi-disciplinary team focused on enhancing customer experience through technical support, workflow adoption, and professional training.
The ideal candidate will have a Bachelor's degree and progressive leadership experience in professional services or technical support. This position offers a competitive salary and benefits, including medical and 401(k) retirement plans.
Qualifications
- Experience building and managing a successful professional services organization.
- Demonstrated ability to lead technical teams and drive customer experience.
- Strong skills in coaching, collaboration, and translating customer needs.
Responsibilities
- Oversee support models and service delivery processes.
- Lead and develop the Geospatial Support and Training team.
- Partner with sales teams to align support efforts with business objectives.
- Engage with customers to understand workflow challenges.
- Identify opportunities to improve operational efficiency.
Skills
Education
Tools
Job description
Duncan Parnell, Inc. is seeking a strategic Manager to oversee their Geospatial Support and Training division. The role involves leading a multi-disciplinary team focused on enhancing customer experience through technical support, workflow adoption, and professional training.
The ideal candidate will have a Bachelor's degree and progressive leadership experience in professional services or technical support. This position offers a competitive salary and benefits, including medical and 401(k) retirement plans.
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