Geospatial Training & Technology Enablement Lead

Duncan Parnell, Inc.; Richmond (VA); Vor Ort; USD 75.000 - 100.000; Vollzeit

Benefits dieser Stelle

Competitive Salary

Medical, dental, and vision insurance

401(k) retirement plan

Paid parental leave

PTO & Holidays

Zusammenfassung

Duncan Parnell, Inc. is seeking a strategic Manager to oversee their Geospatial Support and Training division. The role involves leading a multi-disciplinary team focused on enhancing customer experience through technical support, workflow adoption, and professional training.

The ideal candidate will have a Bachelor's degree and progressive leadership experience in professional services or technical support. This position offers a competitive salary and benefits, including medical and 401(k) retirement plans.

Qualifikationen

• Experience building and managing a successful professional services organization.
• Demonstrated ability to lead technical teams and drive customer experience.
• Strong skills in coaching, collaboration, and translating customer needs.

Aufgaben

• Oversee support models and service delivery processes.
• Lead and develop the Geospatial Support and Training team.
• Partner with sales teams to align support efforts with business objectives.
• Engage with customers to understand workflow challenges.
• Identify opportunities to improve operational efficiency.

Kenntnisse

Leadership

Customer engagement

Communication skills

Problem-solving

Technical expertise

Ausbildung

Bachelor's degree in a related field

Tools

Trimble solutions

Jobbeschreibung

Duncan Parnell, Inc. is seeking a strategic Manager to oversee their Geospatial Support and Training division. The role involves leading a multi-disciplinary team focused on enhancing customer experience through technical support, workflow adoption, and professional training.

The ideal candidate will have a Bachelor's degree and progressive leadership experience in professional services or technical support. This position offers a competitive salary and benefits, including medical and 401(k) retirement plans.