Geospatial Inside Sales Team Leader

ESRI; San Antonio (TX); On-site; USD 83,000 - 135,000; Full time

Job summary

Esri is seeking a seasoned Inside Sales Lead to coach a high-volume team, drive sales excellence, and build strong distributor relationships. The role demands GIS fluency, strategic thinking, and a data-driven approach to solving customer challenges across private and public sectors.

Applicants should have 5+ years in technology sales, 1+ year of leadership, and a BA/BS in GIS or business-related field. Domestic travel up to 50% is required; visa sponsorship is not available.

Qualifications

• 5+ years of technology sales experience, preferably within Inside Sales.
• 1+ year of experience mentoring, motivating, and coaching on a team.
• Excellent verbal and written communication skills.
• Understanding of GIS and Esri technology and how they can apply to various industries as they relate to one another.
• Effectively identify and solve customer problems using a data driven approach. Define appropriate path forward using sound judgement and consideration of relevant factors.
• Demonstrated knowledge of a variety of industries and new technology trends.
• Knowledge of FLSA requirements and company expectations for role.
• Ability to travel domestically up to 50%.
• Bachelor's degree in GIS, business administration, or a related field.
• Visa sponsorship is not available for this posting.

Responsibilities

• Empower your team. Manage the day-to-day operational activities of the Inside Sales Team which includes a high volume of inbound calls and customer outreach. Mentor your sales team through active coaching, clear direction, and regular feedback to close business while providing a positive customer experience. Drive alignment of team goals to those of the larger GBD organizational goals.
• Build relationships. Establish internal contacts to help enhance customer engagement and success. Build trust and rapport with direct customers, sales leaders, account teams, relevant partners, and global distributors.
• Understand our customers. Demonstrate industry knowledge of the public and private sector and its relevance to the application of GIS. Identify key stakeholders and business drivers for an organization. Understand customer needs through active listening and provide guidance on appropriate solutions to team members. Use whiteboard sessions to support visual storytelling.
• Be an expert. Clearly articulate the strength and value of Esri technology as it relates to various industries. Pursue professional leadership and personal development to ensure competitive knowledge. Support and encourage your team in their own professional and personal development.
• Deliver results. Effectively coach the lead management and sales processes for all opportunities. Establish revenue generating time-driven goals and targets for yourself and your team that are attainable and realistic with clear indicators. Support team operations and customer engagements as needed.

Skills

Tech sales experience

Mentoring / coaching

Communication skills

GIS knowledge

Data-driven problem solving

Industry knowledge

FLSA knowledge

Travel willingness

Bachelor's degree

Education

GIS degree

Business administration degree

Job description

Esri is seeking a seasoned Inside Sales Lead to coach a high-volume team, drive sales excellence, and build strong distributor relationships. The role demands GIS fluency, strategic thinking, and a data-driven approach to solving customer challenges across private and public sectors.

Applicants should have 5+ years in technology sales, 1+ year of leadership, and a BA/BS in GIS or business-related field. Domestic travel up to 50% is required; visa sponsorship is not available.