Georgia Field Operations Lead — Scale Care Across GA

Belle, LLC; Cumming (GA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Paid time off and company holidays

Growth opportunities

Job summary

Belle, LLC is seeking a dynamic, hands-on State Operations Manager to lead and grow our Georgia field operations. This role requires regular travel across the state and a focus on building strong operational leaders, driving accountability, and delivering an exceptional member experience.

You will report performance, establish clear ownership across teams, and translate priorities into executable plans while scaling processes and technology to support rapid growth.

Qualifications

• 5+ years of experience in field operations or multi-site people management.
• Strong coaching and people-development skills.
• Comfortable using data to identify trends, diagnose root causes and drive corrective action.
• Excellent cross-functional collaboration skills and ability to build trusted partnerships.
• Hands-on, execution-oriented leadership in a fast-growing environment.

Responsibilities

• Meet or exceed statewide monthly performance and quality benchmarks.
• Maintain a strong field presence through CHW ride-alongs and real-time coaching across the state.
• Report performance, risks, and recommendations to the VP of Operations.
• Establish clear ownership and accountability across the State Operations Manager, BOS, CHW Lead, and CHW levels.
• Ensure BOSs independently own day-to-day CHW performance and escalations at the appropriate level.
• Develop leadership capabilities and a strong candidate pipeline to support growth.
• Translate priorities into clear execution plans and drive adoption of new processes and technology.
• Serve as the primary Georgia Operations point person for Member Operations, Clinical, Dispatch, HR, Accounting and Engineering.

Skills

Field operations leadership

People development

Data-driven decision making

Cross-functional collaboration

Execution-oriented leadership

Job description

Belle, LLC is seeking a dynamic, hands-on State Operations Manager to lead and grow our Georgia field operations. This role requires regular travel across the state and a focus on building strong operational leaders, driving accountability, and delivering an exceptional member experience.

You will report performance, establish clear ownership across teams, and translate priorities into executable plans while scaling processes and technology to support rapid growth.