Georgetown Luxury Showroom Lead & Coach

Blue Nile; Washington (District of Columbia); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k) matching

Job summary

Blue Nile in Washington, DC, seeks an Assistant Showroom Manager to lead a team of Luxury Sales Consultants at the Georgetown Showroom. You will coach, educate customers, and drive sales while upholding our white-glove service standards.

The role requires 3+ years in customer service or sales, retail leadership, and a passion for training and achieving goals. Jewelry experience is a plus, benefits include medical, vision, dental, and 401(k) matching.

Qualifications

• 3+ years of customer service/sales background.
• Retail management experience.
• Proven track record of increasing personal sales volume.
• Ability to empower, motivate and inspire team members with coaching.

Responsibilities

• Demonstrate industry leading selling and service behaviors to build customer loyalty and relationships.
• Self-motivated and able to lead others with strong coaching to meet expectations.
• Personally achieve individual sales and client activity goals; manage escalations with the manager when needed.
• Manage daily, weekly, monthly KPIs and team progress to plan.
• Maintain store standards and protect the Blue Nile brand; collaborate with team.

Skills

Customer service

Sales experience

Leadership

Communication

Time management

Tools

Microsoft Office

Job description

Blue Nile in Washington, DC, seeks an Assistant Showroom Manager to lead a team of Luxury Sales Consultants at the Georgetown Showroom. You will coach, educate customers, and drive sales while upholding our white-glove service standards.

The role requires 3+ years in customer service or sales, retail leadership, and a passion for training and achieving goals. Jewelry experience is a plus, benefits include medical, vision, dental, and 401(k) matching.