Genghis Grill - Host

Monkeypod Kitchen by Merriman; Tempe (AZ); On-site; USD 25,000 - 35,000; Full time

Job summary

Monkeypod Kitchen by Merriman in Tempe is seeking a dedicated Host to welcome guests and ensure an exceptional dining experience. The role requires a friendly and enthusiastic attitude, customer service skills, and the ability to manage seating and reservations efficiently. Join a team that values quality service and a pleasant atmosphere, where your contributions will directly impact the guest experience.

Qualifications

• Friendly and enthusiastic interaction with guests.
• Ability to communicate effectively with customers and staff.
• Physical ability to perform job functions.

Responsibilities

• Maintain attention at the entrance and greet guests.
• Record reservations and seat guests per standards.
• Assist with cash handling and team duties during downtime.

Skills

Customer Service

Teamwork

Communication

Job description

Job 176833 - Genghis Grill - Host
Tempe, AZ

• Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following customer service standards
• Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times
• Set tables with appropriate silverware, glass and china; maintain neat and clean work station during service
• Seats guests and presents the menu and any specials seats according to company standards
• Oversees the delivery and servicing of food and beverages
• Communicates with the wait staff and other restaurant personnel to ensure the guests' experience meets concept/company standards
• Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service
• Understands and follows cash handling policies and procedures and maintain proper security of cash at all times
• Patrol assigned station, removing service items and condiments per establishment procedures
• Perform other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, sriracha and soy sauce bottles).
• Completes additional tasks as assigned by the manager or supervisor

Requirements

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Ability to bend, twist, and stand to perform normal job functions
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers