Genetec Security Center Engineer - Multi-Site Onsite Support

Pittsburgh Tomorrow; Pittsburgh (Allegheny County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401K plan

HSA and ESPP

Job summary

Everforth Apex in Pittsburgh, PA is seeking a Genetec Support Engineer to manage and grow a distributed security platform across 100+ locations. The role focuses on administration, reliability, security, and ongoing development of enterprise access-control and video-management systems.

You will work with facilities, security operations, and network teams to resolve cross-domain issues, plan updates, and ensure system availability.

Qualifications

• Genetec Security Center experience in multi-site enterprise.
• Device provisioning, camera/configuration, user/role administration, firmware updates.
• Familiar with physical security tech and platforms listed in the ad.

Responsibilities

• Administer and maintain Genetec Security Center across access-control and video environments.
• Manage cameras, controllers, readers, intercoms and related hardware.
• Manage user accounts, roles, permissions and access lifecycle.
• Plan and execute system updates, patches, and firmware upgrades.
• Validate rollback procedures and change-management documentation.
• Develop operational reports on system events, alarms, access audits and performance.
• Coordinate with vendors and internal teams to resolve complex issues.
• Support intercom systems via Genetec Sipelia, including call routing and audio quality.

Skills

Troubleshooting

Cross-functional

Communication

Customer focus

Education

ClearID Administrator

Omnicast Advanced Administrator

Security Center Enterprise Certification

Security Center System Upgrade and Migration Certification

Synergis Advanced Administrator

Tools

Genetec Security Center

Genetec Sipelia

Axis

Mercury

2N

HID

Fargo

Life Safety Power

Idemia

Princeton Identity

KeyWatcher

Traka

Assa Abloy

SQL

TCP/IP

OSDP

Job description

Everforth Apex in Pittsburgh, PA is seeking a Genetec Support Engineer to manage and grow a distributed security platform across 100+ locations. The role focuses on administration, reliability, security, and ongoing development of enterprise access-control and video-management systems.

You will work with facilities, security operations, and network teams to resolve cross-domain issues, plan updates, and ensure system availability.