Generator Technical Trainer - Hands-on Service Training

Generac Power Systems; Zeeland (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

Generac Power Systems in Zeeland, MI (USA) is seeking a Technical Service Trainer to join the on-site Service Training team. The role delivers comprehensive training to technicians on generator repair and installation, guiding start-up, operation and troubleshooting across Generac products.

Key duties include instructing technicians, developing curricula, writing manuals and bulletins, setting warranty rates for prototypes, and coordinating with internal departments to build training units.

Qualifications

• High School Diploma or equivalent.
• 3 years field technician experience in HVAC, automotive, generator or similar discipline or 3 years combined field technician experience and technical training experience.

Responsibilities

• Instruct/Train technicians in all aspects of generator repair and installation
• Develop and present technical training curriculum
• Write and review technical documentation such as owner, installation, diagnostic and flat rate manuals and service and training bulletins
• Establish warranty flat rates for new product prototypes
• Work with internal departments to fabricate training units
• DOT driver (Non CDL)
• Other duties as assigned

Skills

MS Office

Technical writing

Troubleshooting

Testing planning

Hands-on tools

Education

Associates or Bachelor’s degree

ASE certification

Tools

SAP

MS Office

Job description

Generac Power Systems in Zeeland, MI (USA) is seeking a Technical Service Trainer to join the on-site Service Training team. The role delivers comprehensive training to technicians on generator repair and installation, guiding start-up, operation and troubleshooting across Generac products.

Key duties include instructing technicians, developing curricula, writing manuals and bulletins, setting warranty rates for prototypes, and coordinating with internal departments to build training units.