Generator/Marine Field Service Technician

Kirby; Massachusetts; On-site; USD 62,000 - 104,000; Full time

Benefits offered by this job

401(k) savings plan

Tuition reimbursement

Holidays

Vacation

Employee-assistance program

Medical programs

Dental programs

Vision programs

Flexible spending accounts

Employee life and accident insurance

Short-term disability insurance

Long-term disability insurance

Flexible work schedules

Sick time off

Annual safety-shoe allowance

Job summary

Kirby is seeking a field-service technician to maintain, inspect, diagnose, repair, and upgrade power-generation and industrial equipment at customer sites, docks, or shops. Focus areas include diesel- and natural-gas-powered generator systems, controls, ATS, circuit breakers, and marine applications.

Responsibilities include preventive maintenance, troubleshooting, repairs, and documentation, with travel to customer sites and occasional on-call work.

Qualifications

• High school diploma or GED required; technical degree or diesel-engine certification preferred.
• Five or more years of related field-service experience preferred, including hands-on experience with diesel engines, standby generators, electrical controls, or comparable equipment.
• Demonstrated ability to troubleshoot generator systems, transfer switches, controls, and diesel engines.
• Experience with mtu and Volvo Penta equipment is highly desirable; marine-service experience is a plus.

Responsibilities

• Perform preventive maintenance, inspections, operational testing, and load-related checks on standby generator equipment, automatic transfer switches, circuit breakers, controls, and diesel fire pumps.
• Troubleshoot and diagnose electrical, mechanical, fuel, cooling, starting, charging, control, and communication issues affecting generators and related equipment.
• Perform repairs and upgrades on diesel- and natural-gas-powered generator sets, generator ends, controls, transfer switches, fire pumps, and industrial engines.
• Use multimeters, megohm meters, OEM diagnostic software, laptops, and portable diagnostic tools to identify equipment faults and verify repairs.
• Evaluate equipment condition, explain findings, make repair recommendations, and identify the parts and materials required to complete work.
• Confirm completed repairs through functional testing and document equipment condition, test results, recommendations, and additional work needed.
• Coordinate with the parts department to identify and order parts for repairs and scheduled maintenance.
• Complete work orders, service reports, and time sheets accurately and on time.
• Diagnose and perform complex and major mechanical repairs on commercial and pleasure-craft vessels at the customer location, dockside, in the shop, or at sea.
• Service marine diesel engines, engine components, propulsion systems, electronics, and related subassemblies.
• Perform routine maintenance according to established manufacturer guidelines and service schedules.
• Support industrial-engine service assignments based on customer and business needs.
• Address customer needs professionally while following company procedures and clearly communicating repair status and recommendations.
• Perform all work in accordance with established quality standards and safety procedures.
• Work independently in a safe, organized, and efficient manner while maintaining a clean work area and service vehicle.
• Organize assigned work and use available time effectively to meet service deadlines.
• Be available for overtime as required to complete repairs, including occasional weekends and holidays.
• Work at customer facilities, outdoors, aboard vessels, and in shop environments. A service truck is supplied, and the position may be dispatched from home.

Skills

Reading manuals

Wiring diagrams

Troubleshooting

Time management

Customer service

Teamwork

Education

High school diploma or GED

Technical degree or diesel-engine certification

Tools

Multimeters

Megohm meters

OEM diagnostic software

Laptops

Job description

Responsible for field maintenance, inspection, testing, diagnostics, repair, and upgrades of power-generation and industrial equipment at customer locations. The primary focus is diesel- and natural-gas-powered generator systems, generator ends, controls, automatic transfer switches, circuit breakers, and diesel fire pumps. The role also supports commercial and pleasure-craft marine applications, including engines, engine components, propulsion systems, electronics, and related subassemblies at dock, in the shop, or at sea.

Salary Range: $30.00 - $50.00 per hour

Sign-On Bonus:

• Tech I - Tech II: $1000
• Tech III: $2000

(terms apply)

Primary Responsibilities - Generator Systems

• Perform preventive maintenance, inspections, operational testing, and load-related checks on standby generator equipment, automatic transfer switches, circuit breakers, controls, and diesel fire pumps.
• Troubleshoot and diagnose electrical, mechanical, fuel, cooling, starting, charging, control, and communication issues affecting generators and related equipment.
• Perform repairs and upgrades on diesel- and natural-gas-powered generator sets, generator ends, controls, transfer switches, fire pumps, and industrial engines.
• Use multimeters, megohm meters, OEM diagnostic software, laptops, and portable diagnostic tools to identify equipment faults and verify repairs.
• Evaluate equipment condition, explain findings, make repair recommendations, and identify the parts and materials required to complete work.
• Confirm completed repairs through functional testing and document equipment condition, test results, recommendations, and additional work needed.
• Coordinate with the parts department to identify and order parts for repairs and scheduled maintenance.
• Complete work orders, service reports, and time sheets accurately and on time.

Additional Responsibilities - Marine, Industrial, Customer Service

• Diagnose and perform complex and major mechanical repairs on commercial and pleasure-craft vessels at the customer location, dockside, in the shop, or at sea.
• Service marine diesel engines, engine components, propulsion systems, electronics, and related subassemblies.
• Perform routine maintenance according to established manufacturer guidelines and service schedules.
• Support industrial-engine service assignments based on customer and business needs.
• Address customer needs professionally while following company procedures and clearly communicating repair status and recommendations.
• Perform all work in accordance with established quality standards and safety procedures.
• Work independently in a safe, organized, and efficient manner while maintaining a clean work area and service vehicle.
• Organize assigned work and use available time effectively to meet service deadlines.
• Be available for overtime as required to complete repairs, including occasional weekends and holidays.
• Work at customer facilities, outdoors, aboard vessels, and in shop environments. A service truck is supplied, and the position may be dispatched from home.

Qualifications

Education/Experience:

• High school diploma or GED required; technical degree or diesel-engine certification preferred.
• Five or more years of related field-service experience preferred, including hands-on experience with diesel engines, standby generators, electrical controls, or comparable equipment.
• Demonstrated ability to troubleshoot generator systems, transfer switches, controls, and diesel engines.
• Valid driver's license and clean driving record required.
• Full complement of basic standard and metric hand tools, including torque wrenches, required.
• Experience with mtu and Volvo Penta equipment is highly desirable; marine-service experience is a plus.

Skills and Abilities

• Ability to read and apply service manuals, wiring diagrams, schematics, and equipment specifications.
• Proficiency with laptops, portable diagnostic equipment, OEM software, and basic computer navigation.
• Working knowledge of Adobe Acrobat and Microsoft Office applications, including Outlook, Word, and Excel.
• Clear and concise verbal and written communication skills.
• Dependable, trustworthy, motivated, and able to work both independently and as a cooperative team member.
• Strong organization, time-management, troubleshooting, and customer-service skills.

Benefits

Competitive pay, a flexible work environment, and a well-built benefits program can be the foundation of your financial plan. From health insurance and retirement to paid time off, our wide range of benefits help you enjoy a balanced lifestyle and a promising future. We provide:

• 401(k) savings plan
• Tuition reimbursement
• Holidays
• Vacation
• Employee-assistance program
• Medical programs
• Dental programs
• Vision programs
• Flexible spending accounts
• Employee life and accident insurance
• Supplemental life and accident insurance
• Business travel accident insurance
• Short-term disability insurance
• Long-term disability insurance
• Flexible work schedules
• Sick time off
• Company-paid technician uniforms
• Annual safety-shoe allowance
• Annual prescription safety-glasses allowance