Generator/Marine Field Service Technician

Kirby Corporation; Marlborough (MA); On-site; USD 62,000 - 104,000; Full time

Benefits offered by this job

401(k) savings plan

Holidays

Vacation

Medical programs

Dental programs

Vision programs

Flexible spending accounts

Annual safety-shoe allowance

Job summary

Kirby Corporation seeks a field service technician to maintain, inspect, test, diagnose, repair, and upgrade power-generation equipment at customer locations. The role focuses on diesel- and natural-gas-powered generators, ABTs, and related controls, with potential dockside or sea assignments.

The technician will travel to client sites, perform preventive maintenance, troubleshoot issues, and document work performed. A strong background in diesel engines and marine applications is preferred.

Qualifications

• High school diploma or GED required; technical to diesel-engine certification preferred.
• Five or more years of related field-service experience preferred.
• Experience with mtu and Volvo Penta equipment is highly desirable; marine-service experience is a plus.
• Valid driver's license and clean driving record required.
• Ability to read service manuals and schematics; proficient with diagnostic tools and OEM software.

Responsibilities

• Perform preventive maintenance and inspections on standby generator equipment and related components.
• Troubleshoot electrical, mechanical, fuel, cooling, starting, and control issues affecting generators.
• Repair and upgrade diesel- and natural-gas-powered generator sets and related systems.
• Use diagnostic tools to identify faults and verify repairs.
• Coordinate with parts department to obtain required components and complete service reports.

Skills

Troubleshooting

Communication

Time management

Customer service

Safety procedures

Education

High school diploma or GED

Technical degree

Diesel-engine certification

Tools

Multimeters

OEM diagnostic software

Laptops

Torque wrenches

Diagnostic tools

Job description

Overview

Responsible for field maintenance, inspection, testing, diagnostics, repair, and upgrades of power-generation and industrial equipment at customer locations. The primary focus is diesel- and natural-gas-powered generator systems, generator ends, controls, automatic transfer switches, circuit breakers, and diesel fire pumps. The role also supports commercial and pleasure-craft marine applications, including engines, engine components, propulsion systems, electronics, and related subassemblies at dock, in the shop, or at sea.

Salary Range: $30.00 - $50.00 per hour

Sign-On Bonus:

Tech I - Tech II: $1000

Tech III: $2000

(terms apply)

Responsibilities

Primary Responsibilities - Generator Systems

• Perform preventive maintenance, inspections, operational testing, and load-related checks on standby generator equipment, automatic transfer switches, circuit breakers, controls, and diesel fire pumps.
• Troubleshoot and diagnose electrical, mechanical, fuel, cooling, starting, charging, control, and communication issues affecting generators and related equipment.
• Perform repairs and upgrades on diesel- and natural-gas-powered generator sets, generator ends, controls, transfer switches, fire pumps, and industrial engines.
• Use multimeters, megohm meters, OEM diagnostic software, laptops, and portable diagnostic tools to identify equipment faults and verify repairs.
• Evaluate equipment condition, explain findings, make repair recommendations, and identify the parts and materials required to complete work.
• Confirm completed repairs through functional testing and document equipment condition, test results, recommendations, and additional work needed.
• Coordinate with the parts department to identify and order parts for repairs and scheduled maintenance.
• Complete work orders, service reports, and time sheets accurately and on time.

Additional Responsibilities - Marine, Industrial, Customer Service

• Diagnose and perform complex and major mechanical repairs on commercial and pleasure-craft vessels at the customer location, dockside, in the shop, or at sea.
• Service marine diesel engines, engine components, propulsion systems, electronics, and related subassemblies.
• Perform routine maintenance according to established manufacturer guidelines and service schedules.
• Support industrial-engine service assignments based on customer and business needs.
• Address customer needs professionally while following company procedures and clearly communicating repair status and recommendations.
• Perform all work in accordance with established quality standards and safety procedures.
• Work independently in a safe, organized, and efficient manner while maintaining a clean work area and service vehicle.
• Organize assigned work and use available time effectively to meet service deadlines.
• Be available for overtime as required to complete repairs, including occasional weekends and holidays.
• Work at customer facilities, outdoors, aboard vessels, and in shop environments. A service truck is supplied, and the position may be dispatched from home.

Qualifications

Education/Experience:

• High school diploma or GED required; technical degree or diesel-engine certification preferred.
• Five or more years of related field-service experience preferred, including hands-on experience with diesel engines, standby generators, electrical controls, or comparable equipment.
• Demonstrated ability to troubleshoot generator systems, transfer switches, controls, and diesel engines.
• Valid driver's license and clean driving record required.
• Full complement of basic standard and metric hand tools, including torque wrenches, required.
• Experience with mtu and Volvo Penta equipment is highly desirable; marine-service experience is a plus.

Skills and Abilities

• Ability to read and apply service manuals, wiring diagrams, schematics, and equipment specifications.
• Proficiency with laptops, portable diagnostic equipment, OEM software, and basic computer navigation.
• Working knowledge of Adobe Acrobat and Microsoft Office applications, including Outlook, Word, and Excel.
• Clear and concise verbal and written communication skills.
• Dependable, trustworthy, motivated, and able to work both independently and as a cooperative team member.
• Strong organization, time-management, troubleshooting, and customer-service skills.

Benefits

Competitive pay, a flexible work environment, and a well-built benefits program can be the foundation of your financial plan. From health insurance and retirement to paid time off, our wide range of benefits help you enjoy a balanced lifestyle and a promising future. We provide:

• 401(k) savings plan
• Tuition reimbursement
• Holidays
• Vacation
• Employee-assistance program
• Medical programs
• Dental programs
• Vision programs
• Flexible spending accounts
• Employee life and accident insurance
• Supplemental life and accident insurance
• Business travel accident insurance
• Short-term disability insurance
• Long-term disability insurance
• Flexible work schedules
• Sick time off
• Company-paid technician uniforms
• Annual safety-shoe allowance
• Annual prescription safety-glasses allowance