Generator Field Service Technician - Wolverine Power Systems

-; Zeeland (MI); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a leading company in industrial power solutions as a Generator Field Service Technician. This role offers the chance to work in a dynamic environment where your skills in troubleshooting and servicing Emergency Power Supply Systems will make a significant impact. With a focus on employee growth and well-being, you will be part of a team that values innovation and excellence. Enjoy a comprehensive benefits package and the opportunity to work with cutting-edge technology while making a difference in the lives of customers across Michigan.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Flexible Spending Accounts

Health Savings Accounts

Overtime Opportunities

Qualifications

• 2-8 years of experience servicing Emergency Power Supply Systems.
• Strong troubleshooting skills and ability to work independently.

Responsibilities

• Provide on-site troubleshooting and repair of Generac products.
• Perform preventative maintenance and equipment modifications.

Skills

Mechanical Design

AC and DC Circuitry

Troubleshooting Skills

Electronics and Electromechanical Technology

Power Generation Knowledge

Understanding of Internal Combustion Engines

Education

High School Diploma

Associates Degree in Electrical or Mechanical Engineering

Job description

We are Wolverine Power Systems, a leader in industrial power solution sales, service, and rentals.

Powering Michigan since 1997, we pride ourselves on an ongoing tradition of providing excellent products and outstanding service for our customers. We are a full-service distributor of Generac equipment and solutions providing sales, service, and rentals.

Our success is directly tied to our employees' professional growth and personal well-being. Employees are encouraged to be innovative and are valued as an integral part of our team. We provide individuals the opportunity to work in a fast-paced, agile work environment where their work makes a difference in people's lives and their own.

The Generator Field Service Technician is responsible for providing on-site troubleshooting, repair, warranty/campaign service, preventative maintenance, and equipment modifications of Generac industrial products. This position requires 100% travel; fleet vehicle provided. No overnight travel is anticipated. Overtime is not promised or required, but during mass storms and outages, management may require additional help for after-hours calls beyond the standing on-call schedule.

With respect to the different Technician Levels listed below, please submit your application and a recruiter will contact you to discuss your interests and qualifications.

Knowledge, Skills, and Abilities:

1. Working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, connection diagrams, and control systems
2. Understanding of components and operation of electrical distribution and transfer switch systems
3. Excellent troubleshooting skills, ability to make independent decisions, and work with minimal supervision, even in occasionally adverse outdoor weather conditions
4. Experience in Electronics and Electromechanical Technology
5. Knowledge of power generation; light tower products
6. Understanding of Spark Ignited and Compression ignition internal combustion engines

Technical Field Service Representative Level I:

Minimum Qualifications:

• High School Diploma
• 2 - 3 years servicing and troubleshooting Emergency Power Supply Systems (EPSS)

Preferred Qualifications:

• Associates Degree in Electrical or Mechanical Engineering
• 4 years servicing and troubleshooting EPSS

Technical Field Service Representative Level II:

Minimum Qualifications:

• High School Diploma
• 4 years servicing and troubleshooting EPSS

Preferred Qualifications:

• Associates Degree in Electrical or Mechanical Engineering
• 6 years servicing and troubleshooting EPSS

Technical Field Service Representative Level III:

Minimum Qualifications:

• High School Diploma
• 6 years servicing and troubleshooting EPSS

Preferred Qualifications:

• Associates Degree in Electrical or Mechanical Engineering
• 8 years servicing and troubleshooting EPSS

Master Field Service Technician:

Minimum Qualifications:

• High School Diploma, Generac Master Certification or equivalent
• 8 years in advanced troubleshooting EPSS

Preferred Qualifications:

• Associates Degree in Electrical or Mechanical Engineering
• 10-15 years in advanced troubleshooting EPSS

This position offers a comprehensive benefits package including medical, dental, vision, life, long-term disability, flexible spending, health savings accounts, paid time off, holidays, overtime opportunities, and 401(k).

Physical Demands: The employee must frequently stand, walk, lift up to 50 pounds unassisted, and occasionally lift up to 100 pounds with assistance. The role requires manual dexterity, visual acuity, and compliance with PPE requirements such as safety glasses, hearing protection, gloves, and safety shoes.

We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics.

Additional Conditions: The role involves regular talking, hearing, manual tasks, standing, walking, occasional stooping, bending, reaching, and lifting. It also involves frequent computer work, with occasional travel.