General Virtual Assistant (Remote)
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
And we’re looking for a General Virtual Assistant to start immediately!
Duties and Responsibilities include but are not limited to:
- Pricing Management: Request, verify, and upload supplier price lists, promotional rates, and Netrivals competitor mappings into the ERP and Store systems.
- Product Sourcing: Identify unassigned SKUs, evaluate potential supplier options, and add new sourcing partners to company systems.
- PO Audit & Management: Verify supplier order confirmations against internal purchase orders (pricing, item, quantity) and draft POs as assigned.
- ETA & Status Tracking: Follow up with suppliers on delivery schedules, enter updated ETAs into WeClapp ERP, and notify internal teams.
- Logistics & Freight Coordination: Obtain transport quotes, generate shipping labels, and coordinate directly with carriers (UPS, DHL, DSV) for smooth order delivery.
- Customs & Issue Resolution: Prepare commercial invoices and proactively resolve shipping delays or carrier inquiries.
- Sales Support & Data Entry: Create/update SKU product data per SOPs, screen operational emails, and draft customer quotes or sales orders upon request.
Qualifications:
- At least 6 months to 1 year of experience as a Virtual Assistant.
- Worked in the e-commerce/procurement industry is a plus
- At least 18 years of age and completed Senior High School
- Excellent phone, email, and instant messaging communication skills
- Solid organizational & time management skills
- Able to work on a graveyard shift
- Tech-savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
- Experience with word-processing software and spreadsheets (e.g., MS Office)
- Knowledge of online calendars and scheduling (e.g., Google Calendar)
- Proactive attitude & willingness to be trained
Technical Requirements:
- USB Headset with noise-cancellation feature
- Working Webcam
- Computer with at least 1.8 GHz processor and at least 4GB RAM
- Main Internet Service Speed: at least 25 Mbps cable connection
- Backup Internet Service Speed: at least 10 Mbps
Benefits:
- Health Insurance (HMO)
- Performance Incentives
- Job Security and Stability
- Paid Training
- Inclusive Culture
- Upskilling Opportunities
- 100% Work-From-Home
- Exceptionally Supportive Team
- Opportunities for Career Growth
- Fun Work Environment
- Holiday & Overtime Pay
Schedule: US work hours (20-40 hours per week)
Location: This is a remote job
Salary Package: P25,000.00 - P30,000.00 per month