General Services Technician

Commonwealth of VA Careers; Richmond (VA); On-site; USD 48,000 - 49,000; Full time

Job summary

Virginia Department of Health, located at VDH-Central Office, is seeking a General Services Technician. You will support office operations, assist with fleet care and records management, handle building access processes, parking assignments, and front desk tasks.

You will coordinate the surplus property program and respond to inquiries while delivering exceptional customer service across internal and external stakeholders.

Qualifications

• Documented critical thinking and problem-solving skills.
• Experience and ability to work independently with little to no supervision.
• Documented ability to prioritize tasks and meet due dates.
• Experience with hand tools to make minor repairs.
• Ability to move office furniture and equipment while following design requirements and Virginia Safety Codes.
• Documented ability to understand and apply the logic and skills to handle and distribute mail while following confidentiality guidelines and policies.
• Strong oral and written communication skills using various mediums, such as email, Microsoft Teams, agency memos, etc.
• Documented ability to work well with others and to provide excellent customer service
• Basic computer skills
• Computer skills to include Microsoft Office Suite (Excel, PowerPoint, SharePoint, OneDrive, Teams, Outlook, etc.), Adobe, Internet, Digital file management programs, etc.
• Ability to safely and independently move and manipulate heavy equipment, packages, furniture, and other heavy items with little to no assistance.
• Valid State Driver's License to operate a vehicle while conducting business for the agency

Responsibilities

• Providegeneral services technician support for the assigned Office or District in accordance with applicable policies and procedures.
• May support fleet operations through vehicle care and records management.
• Will assist with general services tasks, to include application processing for building access, parking assignments, and front desk operations.
• May support surplus property program by coordinating efforts and responding to inquiries.
• Delivers exceptional customer service, demonstrates strong problem-solving skills, and frequently interacts with internal and external stakeholders.
• May also serve as an information resource to staff in other offices or districts.

Skills

Critical thinking

Problem solving

Independent work

Task prioritization

Customer service

Communication

Teamwork

Basic computer skills

Moving heavy items safely

Tools

Microsoft Office Suite

Adobe

Digital file management

Job description

Title: General Services Technician

State Role Title: Stock Clerks and Order Fillers

Hiring Range: $47,610 - $49,000

Pay Band: 3

Agency: Virginia Department of Health

Location: VDH-Central Office

Agency Website: www.vdh.virginia.gov

Recruitment Type: General Public - G

Job Duties

Provides general services technician support for the assigned Office or District in accordance with applicable policies and procedures. May support fleet operations through vehicle care and records management. Will assist with general services tasks, to include application processing for building access, parking assignments, and front desk operations. May support surplus property program by coordinating efforts and responding to inquiries. Delivers exceptional customer service, demonstrates strong problem-solving skills, and frequently interacts with internal and external stakeholders. May also serve as an information resource to staff in other offices or districts.

Minimum Qualifications

• 1. Documented critical thinking and problem-solving skills
• 2. Experience and ability to work independently with little to no supervision
• 3. Documented ability to prioritize tasks and meet due dates
• 4. Experience with hand tools to make minor repairs
• 5. Ability to move office furniture and equipment while following design requirements and Virginia Safety Codes.
• 6. Documented ability to understand and apply the logic and skills to handle and distribute mail while following confidentiality guidelines and policies.
• 7. Strong oral and written communication skills using various mediums, such as email, Microsoft Teams, agency memos, etc.
• 8. Documented ability to work well with others and to provide excellent customer service
• Basic computer skills
• 9. Computer skills to include Microsoft Office Suite (Excel, PowerPoint, SharePoint, OneDrive, Teams, Outlook, etc.), Adobe, Internet, Digital file management programs, etc.
• 10. Ability to safely and independently move and manipulate heavy equipment, packages, furniture, and other heavy items with little to no assistance.
• 11. Valid State Driver's License to operate a vehicle while conducting business for the agency

Additional Considerations

N/A

Special Instructions

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Contact Information

Name: Mariona Taylor

Phone: N/A

Email: [e-mail]

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note:: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.