Office Services Specialist

Commonwealth of VA Careers; Louisa (VA); On-site; USD 33,000 - 45,000; Full time

Job summary

The Virginia Department of Health Blue Ridge Health District seeks an Office Services Specialist for the Louisa County Health Department. You will support day-to-day office operations, provide exceptional public service, and may travel within the district to other localities as needed.

You will perform administrative tasks for Immunization, Family Planning, STI, TB, Nursing Home Screenings, and WIC; manage records, data entry, mail, deposits, and client charts.

Qualifications

• Knowledge of office and administrative principles and practices.
• Working knowledge of word processing and spreadsheet software applications.
• Ability to interpret and follow established procedures and guidelines.
• Ability to communicate effectively with internal and external customers, verbally and in writing.
• Considerable skill in the operation of standard office equipment.

Responsibilities

• Support day-to-day office operations for Immunization, Family Planning, STI, TB, Nursing Home Screenings, and WIC.
• Pull, file, purge records; perform typing, data entry, faxing for Nursing staff and Program Consultants; assist with mailings and deposits.
• Provide education on program guidelines and use of benefits; verify insurance coverage; collect and enter payments; reconcile cash and receipts.

Skills

Office administration

Word processing

Spreadsheets

Communication

Office equipment

Job description

Title: Office Services Specialist

State Role Title:Admin and Office Spec II

Hiring Range: $32,760 - $45,069

Pay Band:

Agency: Virginia Department of Health

Location:BLUE RIDGE-LOUISA

Agency Website:www.vdh.virginia.gov/blue-ridge

Recruitment Type: General Public - G

Job Duties

The Blue Ridge Health District is seeking to hire an Office Services Specialist for our Louisa County Health Department. The position is an excellent opportunity for a motivated, customer-focused professional who enjoys being at the center of a dynamic and mission-driven team. In this role, you will make a meaningful impact by supporting the day-to-day operations of the office and providing exceptional service to the public. You may be required to travel throughout our district to the other localities. We serve the counties of Albemarle, Fluvanna, Greene, Louisa, Nelson, and the City of Charlottesville.

This position supports Health Services by performing administrative task for Immunization, Family Planning, STI, TB, Nursing Home Screenings, and WIC. Pull, file and purge records in accordance with State retention schedules, perform typing, data entry, faxing for Nursing staff, and Program Consultants as requested. Obtain diet information from WIC clients and provide low risk nutrition education, collect heights, weight, and capillary blood draw. Maintain office supplies, postage and copier supplies, pick up, drop off & process mail, including assisting w/mass mailings, assist with mailing and phone appointment reminders, assemble and review client charts for accuracy and completeness, issues program materials as needed, for example, eWIC cards and food benefits. In addition, submit program reports, provide education on program guidelines, services, and use of benefits, verify insurance coverage, collect and enters payments, reconciles cash and receipts, prepare and key deposit.

The Virginia Department of Health offers 12 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave.

Minimum Qualifications

• Knowledge of office and administrative principles and practices
• Working knowledge of word processing and spreadsheet software applications
• Ability to interpret and follow established procedures and guidelines
• Ability to communicate effectively with internal and external customers, verbally and in writing
• Considerable skill in the operation of standard office equipment

Additional Considerations

• Experience in an office setting (Medical Office - scheduling appointments, insurance verification).
• Experience in collecting and keying payments, reconciling cash and receipts, and preparing deposits.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Contact Information

Name: Tammy Richardson / Richard Bolden

Phone: [phone]

Email: [e-mail] / [e-mail]

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.