General Sales Manager

Zero; New Haven (CT); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Paid leadership training programme

401(k) with company match

Paid time off and holiday pay

Medical, dental, and vision coverage

Employee product discounts

Referral bonuses up to $1,000

Job summary

Zero is seeking an experienced General Sales Manager to lead operations in their Connecticut showroom. This role demands hands-on leadership in executing sales strategies and coaching a high-performing team, ensuring all targets are met.

The position offers a competitive salary ranging from $65,000 to $80,000, with additional bonus potential based on performance. Comprehensive benefits include training, medical coverage, and 401(k) matching.

Qualifications

• Proven experience in retail leadership, sales management, or comparable role.
• Strong track record driving performance through accountability, coaching, and team development.
• Data-informed decision-maker with ability to manage competing priorities.

Responsibilities

• Develop and execute sales strategies to hit revenue and profitability goals.
• Coach sales managers and team members with regular, structured feedback.
• Maintain showroom standards—clean, organised, and guest-ready at all times.

Skills

Retail leadership

Sales management

Coaching

Data-informed decision-making

Communication skills

Microsoft Office proficiency

Job description

AbouttheOpportunity

Our client is one of the largest licensees of a globally recognised furniture brand— the number one selling furniture brand in the world and the leading retailer of furniture and bedding in the United States. Named one of the Best Places to Work in Furniture for 2025 by Furniture Today, this is a business built on culture, recognition, and genuine investment in its people.

They are seeking an experienced General Sales Manager to lead operations at one of their Connecticut showroom locations with flexibility across sites as the business requires.

Compensation&Benefits

One of the most competitive packages in retail:

• Basesalary: $65,000–$80,000 depending on experience and store assignment
• Annual bonus potential: up to $89,700 in additional earnings based on performance
• Paid 13-week leadership training programme
• Quarterly and annual performance awards
• 401(k) with company match
• Paid time off, holiday pay, and a paid birthday day off
• Medical, dental, and vision coverage from $25/week
• Employee product discounts
• Referral bonuses up to $1,000

Culture&TeamProgrammes

The business invests meaningfully in its people through:

• Paid volunteer day annually with a recognised non-profit
• Confidential support for personal, family, and wellbeing challenges
• Quarterly sessions focused on finances, health, and relationships
• Financial assistance fund for unexpected life events
• Free financial wellness platform—budgeting, saving, and debt reduction

TheRole

The General Sales Manager owns the full sales operation at the assigned location. You will develop and execute sales strategies, lead a high-performing team, and ensure all targets are met. This is a hands‑on leadership role— you will be present on the floor, coaching in real time, and setting the standard every day.

SalesStrategy&Leadership

• Build and execute strategies to hit revenue and profitability goals
• Analyze trends, identify growth opportunities, and set clear performance targets
• Coach sales managers and team members with regular, structured feedback

  People&Operations

  • Manage staffing levels aligned to store traffic and turnover
  • Oversee onboarding and cultural integration of new hires
  • Support performance management and development across the full team
  • Lead daily huddles, coaching sessions, and weekly operational meetings

  BusinessPerformance

  • Deliver against store‑specific sales budgets
  • Track and improve close rate, average sale, protection plan attach, sleep category, financing applications, NPS, and net margin
  • Maintain showroom standards—clean, organised, and guest‑ready at all times

  LeadershipDevelopment

  • Mentor Sales Managers, Assistant Managers, and Trusted Advisors
  • Participate in leadership training, vendor sessions, and development programmes
  • Apply structured leadership frameworks and toolkits consistently across the team

  Schedule

  Full‑time, minimum 40 hours per week including weekends. Regular in‑person presence at the assigned Connecticut location is required.

  Qualifications

  • Proven experience in retail leadership, sales management, or comparable role
  • Strong track record driving performance through accountability, coaching, and team development
  • Data‑informed decision‑maker with the ability to manage competing priorities
  • Excellent communication, interpersonal, and organisational skills
  • Proficiency in Microsoft Office; comfortable learning new systems