General Sales Manager

CarGuys Inc.; Metairie (LA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Above average salary based on industry standards

Full benefits package

Paid vacation and paid time off

Employee discounts on auto repairs and parts

Growth and advancement opportunities

Long-term job security

Job summary

CarGuys Inc. is seeking an experienced sales manager to lead and develop a high-performance sales team in Metairie, Louisiana. The ideal candidate will have a proven track record in automotive sales management, focusing on customer satisfaction and operational excellence.

Responsibilities include recruiting and training personnel, overseeing sales operations, and maintaining high customer satisfaction. The position offers a competitive salary along with a full benefits package, paid vacation, and opportunities for growth and advancement.

Qualifications

• Proven track record of high customer satisfaction index (CSI) and sales volume.
• Experience in dealership and automotive sales management.
• Strong product knowledge and desire to be involved in the sales process.

Responsibilities

• Recruit and develop a high-performance sales team.
• Manage customer satisfaction and owner satisfaction.
• Oversee operations of new and used vehicle sales.

Skills

Organizational skills

Written and verbal communication skills

Multi-tasking ability

Attention to detail

Customer satisfaction focus

Sales management experience

Negotiation skills

Goal setting

Job description

Job Responsibilities

• Recruiting, training, and developing a high‑performance sales team through accountability management principles.
• Supervise the training development, discipline, and appraisal of sales consultants and other departmental employees.
• Maintain and promote customer and owner satisfaction.
• Review the forecasting of unit sales and gross profit.
• Oversee management of new and used vehicle operations.

Job Qualifications

• Strong organizational and excellent written/verbal communication skills.
• Strong ability to multi‑task and juggle multiple items at once.
• Strong attention to detail.
• Proven track record of high customer satisfaction index (CSI) and sales volume, with long‑term stability in previous employment.
• Product knowledge – a love for being involved in the deal, not just an administrator or "numbers guy".
• Dealership and automotive general sales manager experience (including financial statement, month‑end closing, and general management).
• Day‑to‑day operations of dealership, automotive sales management, team leadership, revenue growth, business development, strategic planning, sales strategy, sales forecasting, sales analysis, performance metrics, sales training, and sales operations.
• Account management, CRM systems, communication skills, negotiation skills, marketing knowledge, market research, relationship building, and goal setting.

Benefits

• Above average salary based on industry standards.
• Full benefits package.
• Paid vacation and paid time off.
• Employee discounts on auto repairs and parts.
• Growth and advancement opportunities.
• Long‑term job security.