General Sales Manager

hond; Los Angeles (CA); On-site; USD 150,000 - 300,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with company match

Exclusive Employee Vehicle Purchase

Career development opportunities

Job summary

Honda of North Hollywood is seeking an experienced General Sales Manager to lead the dealership's sales department and drive profitability through strong leadership and process discipline.

The role requires a minimum of five years in sales management, a proven history of building and training a team, maintaining high CSI scores, and coaching staff on product knowledge, CRM usage, follow-up, and closing techniques to consistently hit targets while delivering excellent guest experiences.

Qualifications

• Minimum 5 years of Sales Management experience.
• Proven history of building and training a team with strong CSI scores.
• Ability to train sales team on product knowledge, CRM usage, follow up, closing techniques.
• Knowledgeable in appraising and booking vehicles.
• Experience in Used Vehicle management preferred.

Responsibilities

• Hire, motivate and monitor the performance of the sales team.
• Coach sales team to maximize guest satisfaction.
• Lead all sales activities and maintain an experienced level of product knowledge.
• Ensure high Customer Satisfaction scores and analyze these metrics to isolate areas for improvement.
• Conduct daily and weekly sales training meetings for Online and Product Specialists.
• Mentor new and experienced sales reps on standard methodologies for improving performance.
• Ensure proper follow up of all guests by developing, implementing, and monitoring our Honda of North Hollywood tools.
• Achieve forecasted goals and objectives for dealership.

Skills

Sales management

Team leadership

CRM proficiency

Customer service excellence

Inventory management

Training & coaching

Tools

CRM software

Job description

About the Organization Honda of North Hollywood is under new ownership! Join our team for exciting opportunities and a place where you can advance your automotive career. As a family owned dealership we welcome you to become part of it. Join a positive, creative and challenging workplace that promotes excellence and achievement as we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share the same passion to join our team. We are the fastest growing dealership in the country and there are many opportunities for you to pursue your career goals.

Description

General Sales Manager

Honda of North Hollywood is looking for an experienced GSM with a minimum of five years experience.

As a General Sales Manager, you will be responsible for the successful operation of the sales department at the dealership by leading the team and following Honda of North Hollywood processes.

What you need to bring to the table:

• Minimum 5 years of Sales Management experience.
• Possess successful history of building and training a team, strong CSI scores and above average performance.
• Ability to train sales team on product knowledge, CRM usage, follow up process, and proper closing techniques
• Knowledgeable in appraising and booking vehicles
• Strong background in leveraging technology and driving Honda of North Hollywood processes
• Experience in Used Vehicle management preferred
• Expertise in supervising the everyday efforts of the sales team
• Ability to plan and manage vehicle inventory ensuring high volume and profitability
• Ability to address and resolve customer concerns

Salary and commission:

$150,000 - $300,000/annually

• Pay is based on applicable experience and skills. This job is eligible for commissions based on individual sales metrics.

Industry Leading Benefits:

• Values-driven culture and team built on integrity, caring, performance and efficiency
• Continuous career development and advancement opportunities
• Comprehensive benefits package (Medical, Dental, Vision)
• 401k with company match
• Exclusive Employee Vehicle Purchase

More about Honda of North Hollywood:

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Exempt/Non-Exempt Exempt

Full-Time/Part-Time Full-Time

Position General Sales Manager

Position Requirements

• Hire, motivate and monitor the performance of the sales team
• Coach sales team to maximize guest satisfaction
• Lead all sales activities and maintain an experienced level of product knowledge
• Ensure high Customer Satisfaction scores and analyze these metrics to isolate areas for improvement
• Conduct daily and weekly sales training meetings for Online and Product Specialists
• Mentor new and experienced sales reps on standard methodologies for improving performance
• Ensure proper follow up of all guests by developing, implementing, and monitoring our Honda of North Hollywood tools
• Achieve forecasted goals and objectives for dealership

Open Date 9/8/2026

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.