General Office – Order Processor Location: Pacoima, CA

A1 American; California (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

A reputable logistics company in California is seeking a detail-oriented Customer Service/Order Processor. You will manage customer interactions via email and phone, process orders accurately, and ensure timely shipping and receiving. Ideal candidates should have strong communication skills and previous office experience in a supportive work environment. Full-time role with benefits offered.

Qualifications

• Dependable and punctual individual.
• Familiarity with shipping and receiving processes or customer service is a plus.
• Excellent communication skills and strong attention to detail.
• Excellent communication skills and a team-oriented attitude.
• Previous office experience is a must.

Responsibilities

• Accurately process incoming orders using Sage 300 system.
• Collaborate with team members to meet daily operational goals.
• Check stock and provide accurate freight quotes.
• Track shipments
• Handle return requests

Skills

Attention to detail

Communication skills

Team-oriented attitude

Dependability

Office experience

Tools

Sage 300

Job description

Job Overview
We are seeking a detail-oriented and organized Customer Service/Order Processor for our Pacoima, CA location. The ideal candidate will be responsible for working with customers and sales representatives via email and phone. Also, accurately process orders, providing freight quotes, invoicing, and ensuring timely shipping and receiving of products.

Responsibilities

• Accurately process incoming orders using Sage 300 system.
• Collaborate with team members to meet daily operational goals and deadlines.
• Check stock and provide accurate freight quotes.
• Track shipments
• Handle return requests

Requirements

• Dependable and Punctual.
• Familiarity with shipping and receiving processes and/or customer service is a plus.
• Strong attention to detail and ability to work accurately under pressure.
• Excellent communication skills and a team-oriented attitude.
• Previous office experience is a must.

Join our team and contribute to our commitment to delivering exceptional service while working in a supportive environment.

Job Type: Full-time

• Health insurance
• Paid time off

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