General Office Clerk

CRS LAW OFFICE, LLC; Guaynabo (PR); On-site; USD 25,000 - 38,000; Full time

Job summary

CRS LAW OFFICE, LLC is seeking a proactive Office Clerk to join our team in a fast-paced legal environment. The role emphasizes client interaction, organization, and efficient handling of multiple administrative duties.

The ideal candidate will speak Spanish fluently, with strong written and verbal communication, and be comfortable learning new software. Prior law firm experience and Clio familiarity are a plus.

Qualifications

• Previous experience in an administrative, customer service, or office support role.
• Excellent verbal and written communication skills in Spanish; English proficiency preferred.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office and digital office tools.
• Ability to manage confidential information with discretion.
• Comfortable using technology and learning new software.
• Previous law firm experience and familiarity with Clio are a plus, but not required.

Responsibilities

• Respond to prospective client inquiries, coordinate consultations, maintain lead records, and follow up with potential clients.
• Serve as a point of contact for clients, provide updates, coordinate communications, and ensure a positive client experience.
• Manage calendars, schedule appointments, organize electronic files, prepare correspondence, and perform general clerical duties.
• Assist with document collection, maintain accurate client records, and update information in the firm’s practice management system.
• Support daily workflows, track pending tasks, and help ensure deadlines and administrative processes are handled efficiently.

Skills

Spanish language proficiency

English language proficiency

Strong organizational skills

Attention to detail

Discretion handling confidential info

Willingness to learn new software

Tools

Microsoft Office

Clio

Job description

We are looking for a proactive, organized, and client-focused Office Clerk to join our team.

The ideal candidate is someone who enjoys working with people, takes initiative, pays attention to detail, and can efficiently manage multiple administrative responsibilities in a professional legal environment.

Key Responsibilities

• Lead Management: Respond to prospective client inquiries, coordinate consultations, maintain lead records, and follow up with potential clients.
• Client Relations: Serve as a point of contact for clients, provide updates, coordinate communications, and ensure a positive client experience.
• Administrative Support: Manage calendars, schedule appointments, organize electronic files, prepare correspondence, and perform general clerical duties.
• Case Management Support: Assist with document collection, maintain accurate client records, and update information in the firm’s practice management system.
• Office Operations: Support daily workflows, track pending tasks, and help ensure deadlines and administrative processes are handled efficiently.

Qualifications

• Previous experience in an administrative, customer service, or office support role.
• Excellent verbal and written communication skills in Spanish; English proficiency preferred.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office and digital office tools.
• Ability to manage confidential information with discretion.
• Comfortable using technology and learning new software.
• Previous law firm experience and familiarity with Clio are a plus, but not required.

What We’re Looking For

Someone who is resourceful, dependable, service-oriented, and comfortable taking ownership of tasks. We value individuals who anticipate needs, follow through on commitments, and contribute to an organized and welcoming office environment.