General Merchandise Team Leader: Guest Experience & Ops

Target; California; On-site; USD 34,000 - 59,000; Full time

Benefits offered by this job

401(k)

employee discount

short term disability

long term disability

paid sick leave

paid national holidays

paid vacation

Job summary

Target is seeking a General Merchandise Team Leader to drive guest-focused service and oversee GM operations on the sales floor. You will lead a team, ensure accurate pricing, stocking, and merchandising, and guide daily work to meet sales goals.

Responsibilities include coaching hourly team members, training for operational excellence, and collaborating with leaders to deliver a consistent guest experience across departments. Prior retail leadership and inventory control experience are valued.

Responsibilities

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience
• Ensures every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations
• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments
• Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience
• With your direct leaders guidance, lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement, including receiving products, merchandising, signing, setting and updating merchandise salesfloor displays, sampling, restocking shelves, organizing backrooms, and price change for GM areas
• With guidance from your direct leader, educate your team on how operational procedures, such as setting up and organizing merchandise, managing product accuracy and stock levels, and maintaining sales floor areas, affect inventory management, store profitability, and product availability
• Help assess reporting to identify gaps in GM processes and assist to develop a plan to resolve for your direct leader to review and approve
• Be an expert of operations, accuracy, process and efficiency
• Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader
• With your direct leader's guidance, help establish clear goals and expectations and hold team members accountable to expectations
• With your direct leader's guidance, help with efficient delivery to our guests by leading pick, pack and ship fulfillment work accurately (if applicable) and assess reporting in fulfillment to identify gaps and assist to develop a plan
• Help enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced and signed on the sales floor while prioritizing guest experience. Collaborate with all teams and leaders (including closing team) to identify key priorities and ensure the store is guest ready in ali

Job description

Target is seeking a General Merchandise Team Leader to drive guest-focused service and oversee GM operations on the sales floor. You will lead a team, ensure accurate pricing, stocking, and merchandising, and guide daily work to meet sales goals.

Responsibilities include coaching hourly team members, training for operational excellence, and collaborating with leaders to deliver a consistent guest experience across departments. Prior retail leadership and inventory control experience are valued.