General Merchandise Team Lead — Guest-First Ops

Target; Mebane (NC); On-site; USD 28,000 - 48,000; Full time

Benefits offered by this job

401(k)

Employee discount

Health benefits

Paid vacations

Job summary

Target is seeking a General Merchandise Team Leader in North Carolina to lead daily operations, drive guest satisfaction, and manage a team of hourly associates. The role emphasizes frontline guest experience, inventory accuracy, and strong leadership to meet store goals.

You will coach, train, and evaluate team members, ensure adherence to standards, and partner with leadership to optimize merchandising, pricing, and store execution while maintaining a safe, compliant work environment.

Qualifications

• Guest service fundamentals and experience building a guest-first culture on your team.
• Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies.
• Leading a team by planning department(s) daily/weekly workload to support business priorities and deliver sales goals, with alignment from your direct leader, all while driving process improvements and enhancing workload efficiency.
• Leading a team of hourly team members, including skills in interviewing, developing, coaching, evaluating and retaining talent.
• Coaching and training hourly team members to build a team of hourly team members with direction from your direct leader.

Responsibilities

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.
• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.
• Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
• With your direct leaders guidance, lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement, including receiving products, merchandising, signing, setting and updating merchandise salesfloor displays, sampling, restocking shelves, organizing backrooms, and price change for GM areas.

Skills

Guest service

Retail fundamentals

Team leadership

Coaching and training

Workload management

Education

High school diploma

Job description

Target is seeking a General Merchandise Team Leader in North Carolina to lead daily operations, drive guest satisfaction, and manage a team of hourly associates. The role emphasizes frontline guest experience, inventory accuracy, and strong leadership to meet store goals.

You will coach, train, and evaluate team members, ensure adherence to standards, and partner with leadership to optimize merchandising, pricing, and store execution while maintaining a safe, compliant work environment.