General Merchandise Team Leader - Guest-First Ops

Target; SOUTH PLAINFIELD (NJ); On-site; USD 34,000 - 58,000; Full time

Job summary

Target is seeking a General Merchandise Team Leader in New Jersey to drive guest experience and store operations. This role oversees daily tasks, coaching hourly team members, and ensuring product availability and accurate pricing. The position requires leadership, strong communication, and the ability to manage fluctuating workloads.

The role emphasizes safety, compliance, and delivering an easy, inspiring, and friendly guest experience while supporting a fast-paced retail environment.

Qualifications

• High school diploma or equivalent.
• Age 18 or older.
• Previous retail experience preferred.
• Ability to work a variable schedule.
• Able to lift up to 44 pounds.

Responsibilities

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensure every team member understands, is trained, and consistently delivers Target’s guest experience commitments and consistent operations.
• Observe and provide feedback, hold team members accountable, and recognize great guest experiences.
• Review area guest, financial, and team outcome metrics to identify opportunities and drive improvements.
• Lead daily/weekly workload to hit department and store sales goals and guest engagement, including receiving, merchandising, signing, and restocking.
• Educate team on operational procedures affecting inventory management, store profitability and product availability.
• Assist with gaps in GM processes and develop plans for improvement.

Skills

Guest service

Team leadership

Communication skills

Retail experience

Flexibility

Education

High school diploma or equivalent

Job description

Target is seeking a General Merchandise Team Leader in New Jersey to drive guest experience and store operations. This role oversees daily tasks, coaching hourly team members, and ensuring product availability and accurate pricing. The position requires leadership, strong communication, and the ability to manage fluctuating workloads.

The role emphasizes safety, compliance, and delivering an easy, inspiring, and friendly guest experience while supporting a fast-paced retail environment.