General Merchandise Team Lead, Customer Experience Advocate

Meijer, Inc.

Appleton (WI)

On-site

USD 17,000 - 25,000

Full time

4 days ago
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Benefits offered by this job

Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Team member discount
Development programs for advancement

Job summary

Meijer, Inc. is seeking a Team Member in Appleton, Wisconsin. You will lead day-to-day operations, engage customers to ensure an exceptional shopping experience, and coach team members to meet service and sales goals.

You will help with scheduling, training, and maintaining product standards in a fast-paced retail environment. This role emphasizes leadership, teamwork, and a commitment to inclusive practices, with responsibilities spanning checkout, shelf maintenance, and adherence to safety

Qualifications

  • Passion for customer service and engagement with customers and teammates.
  • Initiates interactions with customers and peers.
  • Excellent verbal and written communication.

Responsibilities

  • Engage customers to provide a great shopping experience and checkout experience.
  • Communicate with team members and assign daily tasks.
  • Mentor and coach team members to exceed service and sales goals.
  • Support training and cross-training of staff to boost productivity.
  • Assist with department scheduling to improve engagement and store goals.
  • Ensure product freshness and proper rotation and dating policies.
  • Ensure compliance with food safety standards and safe operations.

Skills

Customer service
Communication
Leadership
Mentoring/coaching
Team collaboration
Dependability
Diversity & inclusion
Adaptability
Cash handling

Job description

Meijer, Inc. is seeking a Team Member in Appleton, Wisconsin. You will lead day-to-day operations, engage customers to ensure an exceptional shopping experience, and coach team members to meet service and sales goals.

You will help with scheduling, training, and maintaining product standards in a fast-paced retail environment. This role emphasizes leadership, teamwork, and a commitment to inclusive practices, with responsibilities spanning checkout, shelf maintenance, and adherence to safety

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