General Manager — Upscale Food Service & Catering

Compass Group, North America; Jackson (MO); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Job summary

Compass Group's CulinArt Sector is seeking a General Manager to oversee an onsite dining account, balance the budget, and maintain client satisfaction through strong team leadership.

You will collaborate with chefs and staff to plan menus, control food costs, ensure HACCP compliance, manage financial reporting, and align operations with the facility plan. This role requires upscale dining experience and a proven track record in staff development and operational excellence.

Qualifications

• Bachelor's degree preferred.
• 8–10 years upscale food service experience, including 6 years in management.
• Experience in personnel management including hiring, supervision, evaluation and succession planning.
• Proven track record to achieve company goals in compliance with policies and procedures.
• Excellent leadership and organizational skills with attention to detail.
• Supervisory, scheduling, training and coaching skills.
• Effective problem solving and conflict management skills.
• Ability to multi-task and maintain focus amid interruptions.
• Experience in food purchasing, food costs and inventory control.
• Ability to create budgets, flash reports, financial targets and forecasts.
• Knowledge of cash handling procedures and reconciliation of multiple cash banks.
• Must be knowledgeable on HACCP controls and proper storage/use of food.
• Monitor compliance with health and fire regulations for food prep/serving.
• Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint.
• ServSafe or DoH certification a plus.

Responsibilities

• Participates in employee meetings, reviews and training programs.
• Manages in compliance with company policies and procedures.
• Manages in compliance with local, state, and federal laws and regulations.
• Maintains food cost while ensuring quality standards.
• Establishes and maintains good rapport with staff, client and guest and other departments.
• Manages financial acumen for all areas including financial reporting with sales reports and P&L, budgeting, and cash handling.
• Analyzes and creates trends for financial data.
• Manages purchasing and inventory controls.
• Plans menus in consultation with chefs.
• Observes HACCP controls and proper storage and use of food.

Skills

Leadership

Budgeting

Food cost control

HACCP knowledge

Staff development

P&L reporting

Communications

ServSafe

Education

Bachelor's degree preferred

Tools

Microsoft Office

Excel

Job description

Compass Group's CulinArt Sector is seeking a General Manager to oversee an onsite dining account, balance the budget, and maintain client satisfaction through strong team leadership.

You will collaborate with chefs and staff to plan menus, control food costs, ensure HACCP compliance, manage financial reporting, and align operations with the facility plan. This role requires upscale dining experience and a proven track record in staff development and operational excellence.