General Manager The Bungalow Kitchen Tiburon CA

Bungalow Kitchen; Tiburon (CA); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Health insurance

Advancement opportunities

Training & development

Job summary

The Bungalow Kitchen in Tiburon, CA seeks a General Manager to lead daily operations of a fine-dining restaurant. This hands-on, strategic leader drives revenue, cost control, and an exceptional guest experience while upholding Clive Collective's standards.

You will mentor managers and hourly teams, ensure SOPs, maintain high presentation standards, and partner with culinary leadership to align FOH/BOH. Strong financial, people, and culture skills are essential.

Qualifications

• 3–5+ years of General Manager experience in fine-dining restaurants.
• Proven ability to manage and lead diverse teams.
• Strong financial acumen and operational knowledge.
• Experience with POS, scheduling, and reporting systems.
• Excellent communication and leadership skills.
• Ability to thrive in fast-paced, high-expectation environments.
• Strong organizational and problem-solving abilities.

Responsibilities

• Uphold and embody Clive Collective’s core mission, values, and service philosophy.
• Lead, mentor and develop management and hourly teams.
• Establish a positive, professional, and inclusive workplace culture built on mutual respect.
• Drive clear, direct communication across all levels.
• Setting clear expectations for all employees and ensuring accountability through consistent coaching and follow-through.
• Oversee daily restaurant operations (FOH, BOH, and Bar).
• Ensure adherence to SOPs and maintain sanitation standards.
• Manage Labor, COGS, and controllable expenses to targets.
• Review financial reports and create staffing schedules.
• Partner with Chef/Kitchen leadership to align FOH/BOH."
• Represent the brand with professionalism in the community and partnerships.

Skills

Leadership

Financial acumen

Operations management

Communication

Tools

Toast

Restaurant365

7Shifts

Tripleseat

Tulen

Job description

Benefits

• Competitive salary
• Employee discounts
• Health insurance
• Opportunity for advancement
• Training & development

Department

Operations Reports To: Regional Director / Director of Operations

Location: Tiburon, CA Pay Rate: $110k - $130k per year

Job Summary

The General Manager (GM) is the senior on-site leader responsible for overseeing all daily operations of a The Bungalow Kitchen in Tiburon, CA. This role requires a hands-on, strategic, and people-focused leader capable of delivering a high-end fine dining guest experience while maintaining strong financial, operational, and cultural standards. The General Manager is accountable for driving revenue, managing costs, developing leaders, and ensuring a consistent, high-level guest experience that reflects the standards and identity of each Clive Collective brand.

Core Responsibilities

Leadership & Culture

• Uphold and embody Clive Collective’s core mission, values, and service philosophy
• Lead, inspire, mentor and develop management and hourly teams
• Establish a positive, professional, and inclusive workplace culture built on mutual respect
• Drive clear, direct communication across all levels
• Setting clear expectations for all employees and ensuring accountability through consistent coaching and follow-through

Guest Experience & Service Standards

• Ensure all guests receive exceptional hospitality and consistent service
• Oversee floor presence and table touches, especially during peak periods
• Drive menu and service knowledge among all FOH staff to enable genuine, educated guest interaction
• Resolve guest concerns with empathy, urgency and follow-through
• Maintain high presentation standards for food, beverages, and facility
• Identify opportunities to elevate the guest experience and improve service flow

Operations Management

• Oversee daily restaurant operations (FOH, BOH, and Bar)
• Ensure management adherence to and monitoring of all SOPs
• Maintain standards for cleanliness, organization, and sanitation
• Ensure compliance with health, safety, and liquor regulations
• Partner with Chef/Kitchen leadership to maintain strong BOH-FOH communication & cohesion
• Monitor and improve operational efficiency across departments

Financial Management

• Manage and control Labor, COGS, and controllable expenses to meet or exceed financial targets
• Review and analyze daily, weekly, and monthly financial report
• Create and manage schedules to align with business levels
• Monitor waste, over-portioning, and inefficiencies
• Identify and implement strategies to drive revenue and profitability

People Development & Staffing

• Recruit, interview, hire, and onboard management and line-level staff
• Ensure all new hires receive structured and consistent training
• Conduct regular performance evaluations
• Implement coaching and progressive discipline when necessary
• Actively coach and mentor Managers and Leads, preparing them for their next leadership role within the company.

Systems & Reporting

• Ensure accurate use of company systems: Toast, Restaurant365, 7Shifts, Tripleseat/Tulen, and others
• Submit reports as required by Operations and Ownership
• Maintain accurate documentation of schedules, labor, incidents, maintenance, and inventory
• Follow Clive Collective procedures & guidelines for purchasing, invoicing, and approvals

Brand Representation

• Serve as an ambassador of the Clive Collective brand in the community
• Support marketing initiatives, events, and partnerships
• Maintain professional relationships with vendors, hotel/residential partners, and local contacts
• Represent the brand with professionalism both on and off-site

Required Qualifications

• 3–5+ years of General Manager experience in full-service fine-dining restaurants
• Proven ability to manage and lead diverse teams
• Strong financial acumen and operational knowledge
• Experience with POS, scheduling, and reporting systems
• Excellent communication and leadership skills
• Ability to thrive in fast-paced, high-expectation environments
• Strong organizational and problem-solving abilities

This role demands commitment, integrity, and, above all, an undeniable passion for hospitality, food, beverage, and guest engagement. This passion is non-negotiable for success within Clive Collective's fine dining portfolio.