Assistant General Manager

Clive Collective; Little Reed Heights (CA); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Advancement opportunities

Training & development

Job summary

Clive Collective is seeking an Assistant General Manager in Tiburon, CA to lead front-of-house operations and guest experience. You will work closely with the General Manager to drive performance, coach teams, and uphold hospitality standards.

The role emphasizes strategic oversight and hands-on leadership, with a focus on service quality, team development, and profitability. Competitive salary and career advancement opportunities are offered.

Qualifications

• Leadership and coaching of front-of-house teams.
• Mentorship for department leads (hosts, servers, bar).
• Assist with hiring, onboarding, and performance management.
• Strong presence on the floor to set service tone.

Responsibilities

• Lead, coach, and develop front-of-house team members with accountability and professionalism.
• Mentor department leads and support hiring, onboarding, and performance reviews.
• Oversee daily restaurant operations and ensure smooth service across departments.
• Manage labor, scheduling, and cost controls to meet goals and profitability.
• Monitor sales, productivity, and operational metrics; enforce standards.

Skills

Leadership

Staff development

Guest service

Operations management

Budgeting

Job description

Benefits

• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

Department: Front of House Reports To: General Manager

Location: Tiburon, California Pay: $110,000 - $130,000 / year

Position Overview

The Assistant General Manager is a senior leadership role responsible for supporting the General Manager in overseeing all aspects of restaurant operations, while serving as a visible and active leader on the floor. This position requires a strong balance of hospitality, operational excellence, and business acumen, with the ability to lead teams, drive performance, and ensure a consistently elevated guest experience. The Assistant General Manager operates as a true extension of the General Manager, taking ownership of daily operations, supporting all departments, and ensuring alignment with the overall vision and standards of the restaurant. This role is both strategic and hands-on, with the expectation to lead by example, hold teams accountable, and create a culture rooted in hospitality, consistency, and performance.

Leadership & Team Development

• Lead, coach, and develop all front-of-house team members, fostering a culture of accountability, professionalism, and growth
• Act as a mentor and resource for department leads, including Hosts, Servers, and Bar leadership
• Support hiring, onboarding, training, and performance management across all positions
• Maintain a strong presence on the floor, leading service and setting the tone for the team

Guest Experience & Service Standards

• Drive an exceptional, consistent guest experience by upholding and enforcing all service standards
• Actively engage with guests, building relationships and ensuring satisfaction throughout their visit
• Handle guest concerns and escalations with confidence, urgency, and professionalism
• Continuously look for opportunities to elevate the overall dining experience

Operational Oversight

• Oversee daily operations of the restaurant, ensuring smooth and efficient service across all departments
• Manage floor flow, staffing levels, and service pacing in real time
• Ensure all systems, procedures, and standards are executed consistently
• Support opening and closing operations, including oversight of all service areas

Financial & Business Performance

• Assist in managing labor, scheduling, and cost controls to meet business goals
• Monitor sales performance, productivity, and operational metrics
• Support budget adherence and identify opportunities to improve profitability
• Ensure proper handling of cash, comps, and discounts in alignment with company standards

Communication & Collaboration

• Partner closely with the General Manager and leadership team to align on goals, priorities, and performance
• Maintain clear and consistent communication with all departments, including kitchen and bar
• Lead pre-shift meetings and ongoing team communication to ensure alignment and preparedness

Compliance & Standards

• Ensure adherence to all health, safety, and regulatory requirements
• Maintain a clean, organized, and professional environment throughout the restaurant
• Uphold company policies, procedures, and expectations at all times