General Manager Student Life - Student Success

Washington University in St. Louis; Missouri; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Metro transit U‑Pass

403(b) Retirement Savings Plan

Tuition benefits

Job summary

Washington University in St. Louis seeks a senior operations lead to oversee Student Life revenues and administration. You will supervise the Advertising Sales Manager, coordinate sales and production schedules, and ensure timely reporting to the Board of Directors.

You will work with editorial staff to maintain deadlines, develop new revenue opportunities, manage vendor contracts, and uphold publishing and distribution standards across print and digital channels.

Qualifications

• Excellent interpersonal and communication abilities for cross-functional collaboration.
• Experience in a college newspaper environment preferred (2–5 years).
• Strong time management and professional judgment; comfortable in fast-paced, student-driven settings.

Responsibilities

• Prepare annual operating budget and monitor income vs. expense quarterly.
• Supervise the Advertising Sales Manager and develop student sales staff.
• Plan and direct sales efforts with the Advertising Sales Manager.
• Develop sections and opportunities to grow revenue for the paper.
• Coordinate production and publication schedules with editors and staff.
• Manage relationships with vendors and printers; oversee contracts and insurance.
• Maintain schedules for studlife.com, Daily Student Life email, and website operations.
• Oversee advertising pricing for subscriptions and products/services.
• Maintain accurate financial records including disbursements and 1099s.
• Ensure copyright forms are filed and compliant; oversee payroll records.

Skills

Interpersonal skills

Team player

Time management

Professional communication

Adaptability

Multimedia

Tools

InDesign

Photoshop

Illustrator

Word

Excel

Quicken

Job description

* Prepare annual operating budget and monitor income against expense on a quarterly basis.* Supervise the Advertising Sales Manager to ensure the proper training and development of the student sales staff.* Participate in the training process to establish relationships with new staff/act as a resource.* Plan, organize and direct sales efforts in consultation with the Advertising Sales Manager.* Develop special sections and other opportunities to grow revenue.* Provide timely updates to the Board of Directors on ongoing business and operations, as required by WUSMI policy and at the Board's request.* Work with editorial staff (who are all WUSTL students) to establish and maintain effective deadline and production schedule.* Develop production schedule and maintain timeline for issue layout.* Develop publication schedule for the year, in consultation with the current Editor(s) in Chief and Advertising Sales Manager.* Establish, implement, and interpret operating policies and procedures.* Arrange for weekly printing of the newspaper and maintain good working relationship with the printer.* Arrange for the functioning of the studlife.com website.* Ensure the effective production and distribution of the daily Student Life email newsletter.* Arrange training opportunities and retreats for the editorial staff.* Formulate marketing and public relations activities for the paper in consultation with the editor in chief.* Ensure copyright forms are properly filled out and maintained.* Maintain accurate records of all sales, income and expenditures.* Process all requests for disbursements and procurement of equipment and supplies.* Negotiate contracts with vendors, including property and libel insurance.* Procure and maintain equipment and supplies for the business and editorial offices.* Ensure timely reimbursements to staff members and payments to vendors.* Coordinate computer upgrades/purchases and repairs.* Develop pricing structures for advertising, subscriptions and other products/services Student Life provides.* Assist the advertising manager as needed to ensure the accuracy of invoicing and statement processing for customers.* Maintain sales records and provide reports for analysis.* Assist the Advertising Manager in the maintenance and development of relationships with national rep firms and high profile clients to recruit advertisers.* Assist the Advertising Manager in the development and maintenance of credit/collection procedures and ensure all efforts are taken for collection of delinquent accounts.* Maintain payroll and records, including issuing 1099's for all eligible students.* Ensure timely and accurate completion of annual 990 form.* Work with board president to arrange twice year WUSMI directors meetings and executive committee meetings as needed.* Develop and maintain good relationships with key university administrators.* Perform other duties as assigned.* Knowledge of Macintosh computers, desktop publishing software (InDesign, Photoshop, Illustrator), Word, Excel, and Quicken.* Knowledge of the publishing industry and 2-5 years experience working in a college newspaper environment.* Multimedia and Social Media expertise.* Excellent interpersonal skills.* Team player who is accessible and able to forge relationships within all areas of the paper, Board of Directors, and University.* Able to work in a fast paced, student-driven environment.* Established methods for time management and professional communication.* General knowledge of publishing and offset and four-color printing techniques.* Up to 22 days of vacation, 10 recognized holidays, and sick time.* Competitive health insurance packages with priority appointments and lower copays/coinsurance.* Take advantage of our free Metro transit U-Pass for eligible employees.* WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.* WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.Washington University in St. Louis' collective success is significantly attributed to the passion and outstanding efforts of our community. Our staff, faculty and trainees are committed to excellence and dedicated to carrying out our missions of research, teaching and patient care.WashU prides itself on being a place where people matter, and serious work is done. Our people work together in an inclusive community that celebrates diverse perspectives, collaboration and innovation. We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems.We value the well-being of our people. WashU strives to create a positive employee experience where staff, faculty and trainees thrive, both personally and professionally. Our employees find meaning, connection and vitality in their work and life with a healthy work-life balance and support to learn, grow and make an impact at WashU, the community and the world.**Useful Links****Accommodation**If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.**Regulatory Postings**Know Your Rights: Workplace Discrimination is Illegal Poster(;)