General Manager - State Farm Agent Team Member

John Simpson - State Farm Agent; Kennett Square (Chester County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Free food & snacks

Free uniforms

Health insurance

Tuition assistance

Job summary

John Simpson - State Farm Agent in Kennett Square, PA is seeking a General Manager to oversee office operations, lead a team, and support customer relationship activities. This role focuses on maintaining effective processes and coordinating team engagement while helping clients manage risks and realize their goals.

You will supervise daily business functions, coach staff on performance, participate in marketing and community initiatives, and ensure compliance with procedures.

Qualifications

• Previous management or supervisory experience.
• Strong leadership, communication, and organization skills.
• Customer-oriented mindset with problem-solving ability.

Responsibilities

• Supervise daily business functions and ensure operational consistency.
• Coach team members on performance goals and customer service standards.
• Participate in marketing and community initiatives.
• Monitor progress toward agency objectives.
• Maintain compliance with established procedures and guidelines.

Skills

Leadership

Communication

Organization

Customer service

Problem-solving

Job description

Replies within 24 hours

• 401(k) matching
• Free food & snacks
• Free uniforms
• Health insurance
• Tuition assistance

You May Be a Great Fit as a General Manager at John Simpson - State Farm Agent if:

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers and team members feel understood while confidently recommending solutions.
• You’re motivated by goals and growth and results, and you confidently lead needs-based conversations that build trust, support smart customer decisions, and create an environment where team members grow, perform, and win together.

At John Simpson - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

A General Manager to oversee office operations, manage team objectives, and support customer relationship activities. This position focuses on maintaining effective processes and coordinating team engagement.

About the Agency

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Responsibilities

• Supervise daily business functions and ensure operational consistency.
• Coach team members on performance goals and customer service standards.
• Participate in marketing and community initiatives.
• Monitor progress toward agency objectives.
• Maintain compliance with established procedures and guidelines.

Qualifications

• Previous management or supervisory experience.
• Strong leadership, communication, and organization skills.
• Customer-oriented mindset with problem-solving ability.

Compensation: $40,000.00 - $60,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Kennett Square, PA and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none