General Manager | Sales / Operations Manager

Amazing Lash Studio; Dallas (TX); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off

Free Services

Discounted Services

Bonus structure

Job summary

Amazing Lash Studio is seeking a sales and operations manager to oversee sales and operations for an eyelash extension and eyebrow service studio. This role blends hands-on leadership with accountability for delivering exceptional guest experiences.

You will lead a team of 10+ staff, drive membership and retail goals, manage scheduling and inventory, and ensure a clean, welcoming studio. Availability for extended hours is required; MindBody software experience is a plus.

Qualifications

• Proven experience leading a team of 10+ to meet or exceed sales and financial goals.
• Strong leadership with organized, efficient operations.
• Open availability; locations operate early to late, 7 days a week.
• Ability to identify, problem-solve, set goals, delegate.
• Strong verbal and written communication skills.
• Excellent organizer and problem-solver with project management skills.
• MindBody software experience a plus.

Responsibilities

• Sell products and services consistently to drive revenue.
• Lead a high-performing team and provide ongoing feedback.
• Motivate the team to achieve sales and membership goals.
• Foster a positive culture with recognitions and studio contests.
• Greet guests and respond to questions; deliver excellent customer service.
• Create schedules, manage inventory, and maintain a clean studio.
• Maintain an impeccable and clean studio.

Skills

sales leadership

team management

customer service

communication

problem solving

project management

MindBody software

Tools

MindBody Software

Job description

Looking for a management position with growth opportunities in the Beauty industry? Amazing Lash Studio® is looking for a sales manager / operations manager to oversee sales and operations for an eyelash extension and eyebrow service studio.

Amazing Lash Studio® Manager Benefits

• Competitive pay and bonus structure
• Medical Insurance
• Paid Time Off (PTO)
• Free and discounted services

Management Responsibilities (includes But Not Limit To)

• Selling. All the time. If you want a non-selling "office" job, this isn't it.
• Leading a consistently high-performing team that wants to win. You'll be a hands-on role model for your staff, providing continuous feedback.
• Responsible for the motivation to achieve and exceed personal, team, and individual membership sales and retail sales goals.
• Captivating a positive culture with team recognition's and studio contests.
• Consistently creates a friendly environment for guests by greeting, assisting, and quickly responding to customer questions and needs
• Creating Schedules, Inventory Management, Customer Service, etc.
• Maintains an impeccable and clean studio.

Here’s what you need to bring to the table

• Proven experience leading a team of at least 10 people to consistently meet or exceed sales and financial goals. We obsess over results, so be prepared for us to validate yous.
• Has excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
• Our locations open early and close late 7 days a week, so our managers need open availability.
• Ability to identify and problem solve, set expectation, goals, and delegate
• Strong verbal and written communications skills
• Possess strong interpersonal skills to communicate with confidence
• Must be an excellent organizer and problem solver with strong project management skills
• Competent trainer and motivator
• MindBody Software experience a plus

©2024 Amazing Lash Franchise, LLC (“ALF”). Each Amazing Lash Studio® location is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ALF. Amazing Lash Studio® and Amazing Lash Studio + design are registered trademarks owned by ALF.