Job Posting Title General Manager | Sales / Operations Manager

Amazing Lash Franchise, LLC; Austin, Northern (TX, KY); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay and bonus structure

Medical Insurance

Paid Time Off (PTO)

Free and discounted services

Job summary

Amazing Lash Studios® in Austin is seeking a Sales and Operations Manager to oversee sales and daily studio operations for eyelash extensions and brow services. This hands-on leadership role emphasizes driving membership and retail sales while modeling a winning, customer-focused culture.

You will schedule staff, manage inventory, and maintain an inviting environment, with performance feedback and contests to motivate the team. Availability across long hours is required.

Qualifications

• Proven experience leading a team of at least 10 people to meet or exceed sales/financial goals.
• Open availability due to studio hours (early to late, 7 days a week).
• Strong leadership and organizational skills to keep operations running smoothly.

Responsibilities

• Sell products and services to drive membership and retail sales.
• Lead a high-performing team with ongoing feedback and motivation.
• Create staff schedules and manage inventory for the studio.
• Ensure guest satisfaction by greeting and addressing questions promptly.
• Maintain a clean, welcoming studio environment.

Skills

Team leadership

Sales leadership

Customer service

Communication skills

Problem solving

Tools

MindBody Software

Job description

Overview

Looking for a management position with growth opportunities in the Beauty industry? Amazing Lash Studios® is looking for a sales manager / operations manager to oversee sales and operations for an eyelash extension and eyebrow service studio.

Amazing Lash Studio® Manager Benefits:

• Competitive pay and bonus structure


• Medical Insurance


• Paid Time Off (PTO)


• Free and discounted services

Management Responsibilities (includes but not limit to)

• Selling. All the time. If you want a non-selling "office" job, this isn't it.


• Leading a consistently high-performing team that wants to win. You'll be a hands-on role model for your staff, providing continuous feedback.


• Responsible for the motivation to achieve and exceed personal, team, and individual membership sales and retail sales goals.


• Captivating a positive culture with team recognition's and studio contests.


• Consistently creates a friendly environment for guests by greeting, assisting, and quickly responding to customer questions and needs


• Creating Schedules, Inventory Management, Customer Service, etc.


• Maintains an impeccable and clean studio.

Here's what you need to bring to the table:

• Proven experience leading a team of at least 10 people to consistently meet or exceed sales and financial goals. We obsess over results, so be prepared for us to validate yous.


• Has excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.


• Our locations open early and close late 7 days a week, so our managers need open availability.


• Ability to identify and problem solve, set expectation, goals, and delegate


• Strong verbal and written communications skills


• Possess strong interpersonal skills to communicate with confidence


• Must be an excellent organizer and problem solver with strong project management skills


• Competent trainer and motivator


• MindBody Software experience a plus

Legal Disclaimer

©2024 Amazing Lash Franchise, LLC ("ALF"). Each Amazing Lash Studio® location is independently owned and operated. Franchise owners' studios are their employees, not those of ALF. Amazing Lash Studio® and Amazing Lash Studio + design are registered trademarks owned by ALF.