General Manager | Sales / Operations Manager

Amazing Lash Studio; Brownsville (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay & bonus

Free and discounted services

Job summary

Amazing Lash Studio in Brownsville, TX is seeking a sales and operations manager to oversee daily studio performance, drive revenue, and ensure flawless guest experiences. You will lead a team of stylists and front desk staff, develop processes, and align operations with company standards.

The role offers a competitive pay plus performance bonus, along with free or discounted lash services. Flexible scheduling, including nights, weekends, and holidays, is required.

Qualifications

• Experience in management including sales manager, operations manager, or general manager.
• Ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
• Strong verbal and written communications skills.
• Flexible days and hours including nights, weekends, and holidays.

Responsibilities

• Oversee sales and operations for the eyelash extension and eyebrow service studio.
• Lead stylists and front desk to high performance levels through empathy, collaboration and accountability.
• Implement structure, policies, and procedures to improve efficiency.
• Maintain exceptional customer service and resolve customer issues promptly.

Skills

Leadership

Team building

Sales management

Customer service

Operations management

Tools

MindBody Software

Job description

Hands On Experience Leading Teams And Interacting With Customers

Amazing Lash Studio® is looking for a sales manager / operations manager to oversee sales and operations for an eyelash extension and eyebrow service studio.

MIN 3 YEARS OF EXPERIENCE WITH LEADING BUSINESS REVENUE/SALES PERFORMANCE

Manager Benefits

• Competitive pay and bonus structure (Performance Bonus and Incentives based on Studio Results)
• Free and discounted services

Manager Qualifications

• Experience in management including but not limited to experience as a sales manager, operations manager, and/or general manager.
• Has excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
• Leader and motivator capable of taking a team of Stylists and Front desk to high performance levels through empathy, collaboration and accountability.
• Implement structure, policies, and procedures.
• Customer Service oriented, Capable of taking care of the customer by always putting yourself on the customer’s side.
• Ability to identify and problem solve, set expectation, goals, and delegate
• Strong verbal and written communications skills
• Possess strong interpersonal skills to communicate with confidence
• Must be an excellent organizer and problem solver with strong project management skills
• Must be able to work flexible days and hours; including nights, weekends, and holidays
• Competent trainer and motivator
• MindBody Software experience a plus

©2024 Amazing Lash Franchise, LLC (“ALF”). Each Amazing Lash Studio® location is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ALF. Amazing Lash Studio® and Amazing Lash Studio + design are registered trademarks owned by ALF.