Assistant Spa Manager

Massage Envy; Carmel (IN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Employer-paid healthcare for full-time

Matching 401(k) for full-time

Paid time off for full-time

Employee referral program

Employee Assistance Program

Flexible schedule

In-depth product training

Free massage, skincare or stretch per​

A free massage, skincare or stretch

Discounts on products

Job summary

Massage Envy in Carmel, Indiana seeks a hands-on leader to drive daily operations, grow memberships, and sustain excellent member experiences. You will coach a caring team, manage deposits and inventory, and promote retail sales while upholding compliance and a safe, welcoming environment.

The role offers full-time and part-time positions with diverse shifts, opportunities for professional growth, and benefits including healthcare, 401(k), and paid time off.

Qualifications

• Management or sales experience in a personal-service environment preferred.
• Natural leader who can motivate and coach a team.
• Ability to have constructive, professional conversations.
• Create a workplace culture where employees feel valued and connected to the mission.

Responsibilities

• Manage operational aspects, drive membership growth, and promote retail sales.
• Guide the team, oversee deposits and inventory, ensure compliance.
• Set goals, prioritize tasks, and analyze business performance.
• Resolve customer challenges while maintaining a safe, therapeutic environment.
• Develop relationships with employees, members, and guests.

Skills

Leadership

Sales experience

Customer service

Team coaching

People skills

Job description

Be Empowered to Lead the Way to Wellness

At Massage Envy , we encourage you to be your best while you inspire a team of caring professionals to help others feel their best.

Perks & Pay:

• Competitive base pay $18, bonuses, and commissions
• Employer-paid healthcare including medical, dental and vision plans for full-time employees
• Matching 401(k) for full-time employees
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• Discounts on products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Help manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.