General Manager(Salaried)

Carter's Inc.; New York (NY); On-site; USD 61,360 - 82,160; Full time

Benefits offered by this job

Health and mental health benefits

30% discount on brands

Referral bonuses

Tuition-free education programs

Paid time off and holidays

Job summary

Carter's Inc. is seeking a General Manager for multiple stores in New York to lead teams and enhance the brand’s presence. The role involves building talent, fostering a positive environment, and managing operations effectively.

With a strong emphasis on customer service, you will coach your team and ensure high levels of satisfaction while achieving company goals. Compensation ranges from $61,360 to $82,160 based on experience, and various benefits are offered.

Qualifications

• Minimum 5 years of retail or related management experience.
• Physical ability to lift 40 pounds and stand for extended periods.
• Availability to work days, nights, weekends, and holidays.

Responsibilities

• Build a talent pipeline through networking and recruiting.
• Foster a positive and inclusive work environment.
• Create genuine customer focus on the sales floor.
• Manage payroll, budgets, and execute merchandising direction.
• Lead omni-channel experience for teams.

Skills

Positive and solutions-oriented mindset

Effective communication skills

Demonstrated leadership skills

Proficient with computer skills

Ability to manage multiple tasks

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

If you are a CURRENT Carter’s employee, do not apply via this external application. Search “Browse Jobs” in Workday to apply internally.

Role Overview

As a General Manager of two or more stores, you and your team will be the first face of the brand for growing families.

You welcome new parents and grandparents, introduce them to our baby essentials, help prep them for the first day of school, and celebrate milestones on their parenting journey.

We seek a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits.

You coach teams to reach their potential, become brand experts, and own their careers.

Company Highlights

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. We provide quality products from the first Original Bodysuit® to lasting careers for our team.

Our culture is close-knit, with training and development programs that help everyone succeed together.

Benefits

• Schedules that fit your life.
• Health and mental health benefits.
• 30% discount on our brands.
• Referral bonuses.
• Advance You Program – tuition‑free GED or bachelor’s degree, learn English as a second language.
• Paid time off, holidays, parental leave, adoption assistance, charitable matching gifts.
• Professional and personal development programs.

What you’ll do

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for all employees.
• Grow leaders through direction, delegation, and development investment.
• Create genuine customer focus on the sales floor by leading the Leader on Duty program in multiple locations.
• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Build customer loyalty through coaching teams on benefits of loyalty programs, including credit.
• Execute company direction on merchandising and operations; manage payroll and budgets.
• Understand and analyze KPIs and identify behaviors to drive results.
• Lead and integrate an omni‑channel experience, ensuring teams are trained on available tools.
• Reduce loss through consistent customer service, education, and operational controls.

Qualifications

• Positive and solutions‑oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership and supervisory skills, managing multiple tasks simultaneously.
• Proficient computer and technology skills (Outlook, Excel, web navigation, etc.).
• Minimum 5 years of retail or related management experience leading direct reports.
• High school diploma or GED.
• Physical ability to lift 40 pounds, bend, stoop, reach, push, pull, stand or walk for extended periods, climb ladders.
• Availability to work days, nights, weekends, holidays, with at least two closing shifts per week.

Additional Information

Carter’s is an Equal Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

This job description is not all‑inclusive. The duties described may be changed or reassigned at the discretion of management. The employee may be required to perform duties not listed. Compensation ranges from $61,360.00 to $82,160.00 per year based on experience and location.