General Manager(Salaried)

Carter’s, Inc.; New York (NY); On-site; USD 61,360 - 82,160; Full time

Benefits offered by this job

30% discount on brands

Tuition-free GED or degree programs

Paid time off and parental leave

Charitable matching gifts

Job summary

Carter’s, Inc. is seeking a General Manager in Queens, NY to lead multiple stores and enhance customer experiences. This role focuses on building a strong team, training for growth, and implementing customer loyalty programs. Candidates need to have at least 5 years of retail management experience and strong communication skills.

The position offers a supportive work environment and excellent benefits, including health care, paid time off, and professional development opportunities, while ensuring a welcoming atmosphere for both employees and customers.

Qualifications

• Minimum of 5 years of retail or related management experience leading direct reports.
• Demonstrated leadership skills and effective communication.
• Ability to lift 40 pounds as needed.

Responsibilities

• Build a talent pipeline through networking and recruiting.
• Foster a positive and inclusive work environment.
• Drive customer loyalty and sales on the sales floor.
• Manage payroll and budgets effectively.

Skills

Effective communication skills

Leadership and supervisory skills

Retail management experience

Proficient computer skills

Education

High school diploma or GED

Job description

## General Manager(Salaried)Applylocations: Queens, NYtime type: Full timeposted on: Posted Todayjob requisition id: JR59170# **If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.**Love what you do. Carter’s CareersAs a General Manager of two or more stores, you and the team you lead will be the first face of the brand for growing families. You and the team you lead will be there to congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. You’ll coach your teams to reach their potential, to become brand and product experts, and own their careers.What we love about Carter’s:Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip\*Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand.\* We’ve become an industry leader by providing quality — from the first Original Bodysuit to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?Benefits we love:Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life.Benefits and perks that make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!Advance You Program, which helps earn a GED or a bachelor’s degree tuition-free or learn English as a second language!Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more!The opportunity to build skills and grow as an individual. We provide professional and personal development to help shape your career.Development programs to help you grow in your current role and beyond. Whether you’re looking to join us for a short while or a long-term career, you will grow at Carter’s.What you’ll do:Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your teamFoster a positive, safe, and inclusive work environment for all employees to collaborate and recognize performance to increase employee engagementGrow leaders through providing direction, delegation, and investing in their developmentCreate a genuine customer focus on the sales floor by leading and directing the Leader on Duty program in multiple locations (2 or more)Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefitsBuild customer loyalty through directing and coaching the teams on the benefits of customer participation in our Loyalty programs, including creditExecute Company’s direction on merchandising and operations; manage payroll and budgetsUnderstand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive resultsSeamlessly lead and integrate an omni-channel experience, ensuring teams are trained on the tools availableReduce loss through a consistent level of customer service, education, and operational controlsQualities we’d love in a candidate:A positive and solutions-oriented mindsetEffective and professional verbal and written communication skillsDemonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks at onceProficient computer and technology skills (Outlook, Excel, Web navigation, etc.)Minimum of 5 years of retail or related management experience leading direct reportsA high school diploma or GEDYou can:Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pullingStand or walk for extended periods of time; climb up and down a ladderProvide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a weekCarter’s for all:Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.Compensation for this position ranges from $61,360.00 - $82,160.00 per hour based on experience and location.