General Manager - Panda Express

Plum GPMM Tersylbran JV; Omaha (NE); On-site; USD 60,000 - 70,000; Full time

Job summary

Panda Express Restaurant at Eppley Airfield in Omaha, NE is seeking a hands-on General Manager to lead daily operations with a focus on guest service, financial performance, and safety standards. You will drive team development, inventory control, and compliance in a fast-paced airport environment.

We value strong leadership, clear communication, and a passion for food and hospitality. This role offers a full-time schedule with opportunities to influence service quality and operational

Qualifications

• Minimum 1-5 years of management experience in food service, retail, or hospitality.
• Proven success managing high-volume operations and leading diverse teams.
• Excellent communication, problem-solving, and organizational skills.
• Knowledge of inventory systems, basic financial reports, and food safety practices.
• Ability to work a flexible schedule including early mornings, evenings, weekends, and holidays.
• Must be able to pass a background check and obtain airport badging.
• Comfortable standing for extended periods and lifting up to 50 lbs.
• ServSafe or equivalent certification.
• Familiarity with point-of-sale and back-office systems, such as Toast, Microsoft Office, ADP, and other platforms.

Responsibilities

• Oversee daily operations of the Panda Express Restaurant airport location, ensuring smooth, efficient, and guest-focused service.
• Lead, coach, and develop a high-performing team through training, clear expectations, motivation, and accountability.
• Ensure compliance with all airport regulations and food safety standards.
• Maintain accurate inventory, control costs, and monitor product rotation and stocking procedures.
• Schedule and manage Team Member shifts to ensure optimal coverage and labor efficiency.
• Resolve guest concerns and feedback in a timely and professional manner.
• Monitor financial performance and drive results through attention to margin, labor, and waste reduction.
• Partner with leadership and support teams to meet operational goals and implement best practices.
• Actively work alongside the team on the floor and behind the counter to support service execution and identify opportunities for workflow improvement.
• Maintain cleanliness, safety, and security standards throughout the location.
• Represent Panda Express Restaurant + Plum Market values and service standards to guests, vendors, and airport partners.

Skills

Management

Food Service

Hospitality

Staff Development

Operations Leadership

Education

ServSafe Certification

Tools

Toast

Microsoft Office

ADP

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Salary Management Plum Market - Eppley Airfield, Omaha, NE, US

Salary Range: $60,000.00 To $70,000.00 Annually

General Manager - Panda Express Restaurant (operated by Plum Market Food Service - Omaha Eppley Airfield)
Full-Time | Exempt | Located at 4501 Abbott Drive, Omaha, NE 68110

About the Role:
The General Manager is responsible for leading all operations at the Panda Express Restaurant location within Eppley Airfield. This role ensures exceptional guest service, operational excellence, strong financial performance, and adherence to the Panda Express Restaurant, Plum Market, and airport standards. The General Manager oversees Team Member development, daily service execution, inventory control, financial performance, and compliance. This is a hands-on leadership role for a motivated individual who thrives in a fast-paced airport environment and is passionate about food, hospitality, service, and team culture.

What you will do:

• Oversee daily operations of the Panda Express Restaurant airport location, ensuring smooth, efficient, and guest-focused service.
• Lead, coach, and develop a high-performing team through training, clear expectations, motivation, and accountability.
• Ensure compliance with all airport regulations and food safety standards.
• Maintain accurate inventory, control costs, and monitor product rotation and stocking procedures.
• Schedule and manage Team Member shifts to ensure optimal coverage and labor efficiency.
• Resolve guest concerns and feedback in a timely and professional manner.
• Monitor financial performance and drive results through attention to margin, labor, and waste reduction.
• Partner with leadership and support teams to meet operational goals and implement best practices.
• Actively work alongside the team on the floor and behind the counter to support service execution and identify opportunities for workflow improvement.
• Maintain cleanliness, safety, and security standards throughout the location.
• Represent Panda Express Restaurant + Plum Market values and service standards to guests, vendors, and airport partners.

What you will bring:

• Minimum 1-5 years of management experience in food service, retail, or hospitality.
• Proven success managing high-volume operations and leading diverse teams.
• Excellent communication, problem-solving, and organizational skills.
• Knowledge of inventory systems, basic financial reports, and food safety practices.
• Ability to work a flexible schedule including early mornings, evenings, weekends, and holidays.
• Must be able to pass a background check and obtain airport badging.
• Comfortable standing for extended periods and lifting up to 50 lbs.
• ServSafe or equivalent certification.
• Familiarity with point-of-sale and back-office systems, such as Toast, Microsoft Office, ADP, and other platforms.