Airport Restaurant General Manager - Guest-Centric Leader

Plum GPMM Tersylbran JV LLC; Omaha (NE); On-site; USD 60,000 - 70,000; Full time

Job summary

Panda Express Restaurant at Omaha Eppley Field is seeking a General Manager to lead all operations in a fast-paced airport setting. This hands-on role focuses on guest service, financial performance, and team development.

The position requires a strong track record in food service or hospitality management, with the ability to coach a diverse team and ensure compliance with safety and airport standards. Competitive salary and benefits offered.

Qualifications

• Minimum 1-5 years of management experience in food service, retail, or hospitality.
• Proven ability to lead high-volume operations and diverse teams.
• Excellent communication, problem-solving, and organizational skills.

Responsibilities

• Oversee daily operations of the Panda Express Restaurant airport location, ensuring smooth, guest-focused service.
• Lead, coach, and develop a high-performing team through training, expectations, motivation, and accountability.
• Ensure compliance with airport regulations and food safety standards.
• Maintain inventory, control costs, and monitor product rotation and stocking procedures.
• Schedule and manage Team Member shifts to optimize coverage and labor efficiency.
• Resolve guest concerns and feedback in a timely and professional manner.
• Monitor financial performance and drive margins, labor, and waste reduction.
• Partner with leadership and support teams to meet operational goals and implement best practices.
• Work hands-on with the team on the floor and behind the counter to support service and workflow improvements.
• Maintain cleanliness, safety, and security standards throughout the location.
• Represent Panda Express Restaurant + Plum Market values to guests, vendors, and airport partners.

Skills

Management experience

High-volume operations

Leadership of diverse teams

Communication

Problem-solving

Organizational skills

Job description

Panda Express Restaurant at Omaha Eppley Field is seeking a General Manager to lead all operations in a fast-paced airport setting. This hands-on role focuses on guest service, financial performance, and team development.

The position requires a strong track record in food service or hospitality management, with the ability to coach a diverse team and ensure compliance with safety and airport standards. Competitive salary and benefits offered.