General Manager - Panda Express

Plum GPMM Tersylbran JV LLC; Omaha (NE); On-site; USD 60,000 - 70,000; Full time

Job summary

Panda Express Restaurant at Omaha Eppley Field is seeking a General Manager to lead all operations in a fast-paced airport setting. This hands-on role focuses on guest service, financial performance, and team development.

The position requires a strong track record in food service or hospitality management, with the ability to coach a diverse team and ensure compliance with safety and airport standards. Competitive salary and benefits offered.

Qualifications

• Minimum 1-5 years of management experience in food service, retail, or hospitality.
• Proven ability to lead high-volume operations and diverse teams.
• Excellent communication, problem-solving, and organizational skills.

Responsibilities

• Oversee daily operations of the Panda Express Restaurant airport location, ensuring smooth, guest-focused service.
• Lead, coach, and develop a high-performing team through training, expectations, motivation, and accountability.
• Ensure compliance with airport regulations and food safety standards.
• Maintain inventory, control costs, and monitor product rotation and stocking procedures.
• Schedule and manage Team Member shifts to optimize coverage and labor efficiency.
• Resolve guest concerns and feedback in a timely and professional manner.
• Monitor financial performance and drive margins, labor, and waste reduction.
• Partner with leadership and support teams to meet operational goals and implement best practices.
• Work hands-on with the team on the floor and behind the counter to support service and workflow improvements.
• Maintain cleanliness, safety, and security standards throughout the location.
• Represent Panda Express Restaurant + Plum Market values to guests, vendors, and airport partners.

Skills

Management experience

High-volume operations

Leadership of diverse teams

Communication

Problem-solving

Organizational skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Salary Management Plum Market - Eppley Airfield, Omaha, NE, US

Salary Range: $60,000.00 To $70,000.00 Annually

General Manager - Panda Express Restaurant (operated by Plum Market Food Service - Omaha Eppley Airfield)
Full-Time | Exempt | Located at 4501 Abbott Drive, Omaha, NE 68110

About the Role:
The General Manager is responsible for leading all operations at the Panda Express Restaurant location within Eppley Airfield. This role ensures exceptional guest service, operational excellence, strong financial performance, and adherence to the Panda Express Restaurant, Plum Market, and airport standards. The General Manager oversees Team Member development, daily service execution, inventory control, financial performance, and compliance. This is a hands-on leadership role for a motivated individual who thrives in a fast-paced airport environment and is passionate about food, hospitality, service, and team culture.

What you will do:

• Oversee daily operations of the Panda Express Restaurant airport location, ensuring smooth, efficient, and guest-focused service.
• Lead, coach, and develop a high-performing team through training, clear expectations, motivation, and accountability.
• Ensure compliance with all airport regulations and food safety standards.
• Maintain accurate inventory, control costs, and monitor product rotation and stocking procedures.
• Schedule and manage Team Member shifts to ensure optimal coverage and labor efficiency.
• Resolve guest concerns and feedback in a timely and professional manner.
• Monitor financial performance and drive results through attention to margin, labor, and waste reduction.
• Partner with leadership and support teams to meet operational goals and implement best practices.
• Actively work alongside the team on the floor and behind the counter to support service execution and identify opportunities for workflow improvement.
• Maintain cleanliness, safety, and security standards throughout the location.
• Represent Panda Express Restaurant + Plum Market values and service standards to guests, vendors, and airport partners.

What you will bring:

• Minimum 1-5 years of management experience in food service, retail, or hospitality.
• Proven success managing high-volume operations and leading diverse teams.
• Excellent communication, problem-solving, and organizational skills.
• Knowledge of inventory systems, basic financial reports, and food safety practices.
• Ability to work a flexible schedule including early mornings, evenings, weekends, and holidays.
• Must be able to pass a background check and obtain airport badging.
• Comfortable standing for extended periods and lifting up to 50 lbs.
• ServSafe or equivalent certification.
• Familiarity with point-of-sale and back-office systems, such as Toast, Microsoft Office, ADP, and other platforms.