General Manager - Panda Express

Socket.dev; Omaha (NE); On-site; USD 60,000 - 90,000; Full time

Job summary

Panda Express Restaurant at Eppley Airfield in Omaha, NE is seeking a General Manager to lead daily operations with a focus on guest service, safety, and financial performance. This hands-on role requires coaching teams, managing inventory, and ensuring compliance with airport standards in a fast-paced environment.

The ideal candidate has 1–5 years of management experience in hospitality or food service, excellent communication skills, and the ability to work flexible hours, including mornings,

Qualifications

• Minimum 1–5 years of management experience in food service, retail, or hospitality.
• Experience leading high‑volume operations and diverse teams.
• Pass background check and obtain airport badging.
• Comfortable lifting up to 50 lbs and standing for long periods.

Responsibilities

• Oversee daily operations of the Panda Express at the airport location.
• Lead, coach, and develop a high-performing team.
• Ensure compliance with airport regulations and food safety standards.
• Maintain inventory, control costs, and monitor rotation and stocking procedures.
• Schedule team shifts for optimal coverage and labor efficiency.
• Resolve guest concerns and feedback promptly and professionally.
• Monitor financial performance and drive margin, labor, and waste reduction.

Skills

Management experience

High-volume operations

Team leadership

Communication skills

Food safety knowledge

Inventory systems

Education

ServSafe certification

Tools

Toast POS

Microsoft Office

ADP

Job description

General Manager – Panda Express Restaurant (operated by Plum Market Food Service – Omaha Eppley Airfield)
Full-Time | Exempt | Located at 4501 Abbott Drive, Omaha, NE 68110

About the Role:

The General Manager is responsible for leading all operations at the Panda Express Restaurant location within Eppley Airfield. This role ensures exceptional guest service, operational excellence, strong financial performance, and adherence to the Panda Express Restaurant, Plum Market, and airport standards. The General Manager oversees Team Member development, daily service execution, inventory control, financial performance, and compliance. This is a hands‑on leadership role for a motivated individual who thrives in a fast‑paced airport environment and is passionate about food, hospitality, service, and team culture.

What you will do:

• Oversee daily operations of the Panda Express Restaurant airport location, ensuring smooth, efficient, and guest‑focused service.
• Lead, coach, and develop a high‑performing team through training, clear expectations, motivation, and accountability.
• Ensure compliance with all airport regulations and food safety standards.
• Maintain accurate inventory, control costs, and monitor product rotation and stocking procedures.
• Schedule and manage Team Member shifts to ensure optimal coverage and labor efficiency.
• Resolve guest concerns and feedback in a timely and professional manner.
• Monitor financial performance and drive results through attention to margin, labor, and waste reduction.
• Partner with leadership and support teams to meet operational goals and implement best practices.
• Actively work alongside the team on the floor and behind the counter to support service execution and identify opportunities for workflow improvement.
• Maintain cleanliness, safety, and security standards throughout the location.
• Represent Panda Express Restaurant + Plum Market values and service standards to guests, vendors, and airport partners.

What you will bring:

• Minimum 1–5 years of management experience in food service, retail, or hospitality.
• Proven success managing high‑volume operations and leading diverse teams.
• Excellent communication, problem‑solving, and organizational skills.
• Knowledge of inventory systems, basic financial reports, and food safety practices.
• Ability to work a flexible schedule including early mornings, evenings, weekends, and holidays.
• Must be able to pass a background check and obtain airport badging.
• Comfortable standing for extended periods and lifting up to 50 lbs.
• ServSafe or equivalent certification.
• Familiarity with point‑of‑sale and back‑office systems, such as Toast, Microsoft Office, ADP, and other platforms.
• Bilingual communication is a plus.