General Manager: Operations, Sales & Growth

Quest Events; Chicago (IL); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Performance-based incentives

401k with employer match

PTO and holidays

Job summary

Quest Events seeks a General Manager to lead the Chicago market with strong business management practices, accountability for assets and budgets, and focus on profitability and customer service. The role promotes company goals and values while developing strategic relationships with clients.

The ideal candidate has a professional presence, is tenacious, and capable of organizing and multi-tasking across events, hospitality, and related industries. Travel may be required.

Qualifications

• Bachelor's degree preferred

Responsibilities

• Oversee all local Operations staff and ensure branch adherence to guidelines
• Drive branch performance through weekly meetings with sales and service staff
• Collaborate with business development managers to enhance branch sales
• Minimize controllable costs (supplies, shipping, fuel) and manage labor hours
• Ensure environmental, health and safety compliance and maintain SOPs
• Manage hiring, training and development of branch employees with a focus on compliance
• Handle customer service issues/complaints with emphasis on retention

Job description

Quest Events seeks a General Manager to lead the Chicago market with strong business management practices, accountability for assets and budgets, and focus on profitability and customer service. The role promotes company goals and values while developing strategic relationships with clients.

The ideal candidate has a professional presence, is tenacious, and capable of organizing and multi-tasking across events, hospitality, and related industries. Travel may be required.