General Manager, Operations — Lead Growth & Efficiency

Pritchard Industries, Inc.; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 67,000 - 73,000; Full time

Benefits offered by this job

Health Benefits Package

401K

Paid holidays

Vacation time

Life insurance

Long Term Disability

FSA

Dependent care

Growth opportunities

Job summary

Pritchard Industries, Inc. is seeking a General Manager to lead day-to-day operations reporting to the Director of Operations. You will drive efficiency, oversee staff and subcontractors, and ensure client service goals are met.

The role requires strong decision-making and problem-solving, with oversight of paperwork, app usage, and inventory across designated areas. Full-time with growth opportunities.

Qualifications

• 3+ years of high-volume operations manager experience.
• Ability to train and develop staff.
• Strong organizational and compliance skills.

Responsibilities

• Ensure efficiency and organization of processes.
• Orient, train, coach, and develop staff.
• Ensure area processes meet company standards.
• Organize all paperwork for operations.
• Oversee app usage compliance.
• Maintain vehicles to company standards.
• Coordinate with clients, call center, and accounts.
• Maintain department goals, cleanliness, inventory.
• Support staff with scheduling conflicts.
• Update DOO on activities and issues.

Skills

Staff development

Customer service

Operations management

Communication

Equipment operation

Job description

Pritchard Industries, Inc. is seeking a General Manager to lead day-to-day operations reporting to the Director of Operations. You will drive efficiency, oversee staff and subcontractors, and ensure client service goals are met.

The role requires strong decision-making and problem-solving, with oversight of paperwork, app usage, and inventory across designated areas. Full-time with growth opportunities.