General Manager (NYC)

DeVita & Hancock Hospitality; New York (NY); On-site; USD 85,000 - 125,000; Full time

Job summary

DeVita & Hancock Hospitality seeks a General Manager for its New York City restaurant. The successful candidate will lead daily operations, manage staff, ensure compliance with health and safety standards, and focus on delivering exceptional guest experiences. Key responsibilities include overseeing profit and loss, scheduling, and staff development.

Qualifications

• 24 years of supervisory experience in food service or retail required.
• Excellent communication skills are essential.
• Strong business math skills required.

Responsibilities

• Manage day-to-day operations including scheduling and developing team members.
• Oversee profit & loss and conduct performance appraisals.
• Ensure compliance with health codes and safety policies.

Skills

Leadership

Customer Service

Problem-solving

Education

High School diploma or equivalent

Job description

Join to apply for the General Manager (NYC) role at DeVita & Hancock Hospitality

4 days ago Be among the first 25 applicants

Join to apply for the General Manager (NYC) role at DeVita & Hancock Hospitality

Get AI-powered advice on this job and more exclusive features.

Summary

The General Manager leads the overall operation of the restaurant. This role carries full responsibility for directing daily operations, ensuring compliance with company standards in areas such as product preparation and delivery, guest relations, facility maintenance, inventory, team management, hiring and training, financial accountability, and delivering high-quality service and products to every customer.

• Manage day-to-day operations including scheduling, ordering, and developing team members
• Oversee profit & loss by following cash control and security procedures, managing inventory and labor, reviewing financial reports, and taking corrective action as needed
• Recruit, interview, and hire team members; conduct performance appraisals, provide coaching, training, and when necessary, take disciplinary action
• Hold authority to hire and terminate staff, in partnership with Human Resources
• Ensure adherence to the Occupational Safety and Health Act, local health codes, and company safety policies
• Maintain the preventative maintenance program for facility, equipment, and grounds
• Promote a safe work environment and encourage safe work behaviors
• Deliver fast, accurate service with a focus on guest satisfaction and consistent food quality
• Execute local and corporate marketing programs in a timely and complete manner
  
  

GENERAL MANAGER

Summary

The General Manager leads the overall operation of the restaurant. This role carries full responsibility for directing daily operations, ensuring compliance with company standards in areas such as product preparation and delivery, guest relations, facility maintenance, inventory, team management, hiring and training, financial accountability, and delivering high-quality service and products to every customer.

Essential Duties And Responsibilities

• Manage day-to-day operations including scheduling, ordering, and developing team members
• Oversee profit & loss by following cash control and security procedures, managing inventory and labor, reviewing financial reports, and taking corrective action as needed
• Recruit, interview, and hire team members; conduct performance appraisals, provide coaching, training, and when necessary, take disciplinary action
• Hold authority to hire and terminate staff, in partnership with Human Resources
• Ensure adherence to the Occupational Safety and Health Act, local health codes, and company safety policies
• Maintain the preventative maintenance program for facility, equipment, and grounds
• Promote a safe work environment and encourage safe work behaviors
• Deliver fast, accurate service with a focus on guest satisfaction and consistent food quality
• Execute local and corporate marketing programs in a timely and complete manner
  
  

Qualifications Guidelines

To perform this job successfully, candidates must be able to perform each essential duty effectively. Reasonable accommodations may be made for individuals with disabilities.

Education/Experience

• High School diploma or equivalent required
• 24 years of supervisory experience in food service or retail required
• Demonstrated leadership and managerial ability with a strong focus on customer service
  
  

Language Ability

Excellent written, verbal, and group communication skills are essential. Must be able to read, analyze, and create general business documents and memos.

Math Ability

Strong business math skills required.

Reasoning Ability

Must demonstrate strong problem-solving and decision-making skills and adaptability in changing situations.

Computer Skills

Must be proficient in using the internet, email, and business software including Word, Excel, PowerPoint, and learning management systems.

Supervisory Responsibilities

This role supervises crew members, shift leaders, and shift managers.

Physical Demands

This position involves prolonged standing on hard surfaces, occasional work in warm environments, lifting of supplies, and moderate to loud noise levels. Use of hands and arms for reaching, grasping, and manipulating objects is required. Exposure to hot equipment and cooking oil will occur throughout the shift.

Special Requirements/Certification

None

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

Referrals increase your chances of interviewing at DeVita & Hancock Hospitality by 2x

Sign in to set job alerts for “General Manager” roles.

New York, NY $115,000.00-$120,000.00 2 days ago

New York, NY $85,000.00-$95,000.00 1 week ago

New York, NY $105,000.00-$115,000.00 6 days ago

New York City Metropolitan Area 1 week ago

New York City Metropolitan Area $130,000.00-$160,000.00 3 days ago

New York, NY $210,000.00-$250,000.00 1 week ago

New York, NY $62,000.00-$85,300.00 2 days ago

New York, NY $85,000.00-$90,000.00 21 hours ago

New York, NY $200,000.00-$275,000.00 20 hours ago

Jersey City, NJ $85,000.00-$120,000.00 2 days ago

New York, NY $100,000.00-$130,000.00 2 days ago

New York, NY $125,000.00-$175,000.00 3 days ago

New York, NY $70,000.00-$80,000.00 4 days ago

New York City Metropolitan Area $110,000.00-$150,000.00 1 day ago

New York, NY $70,000.00-$80,000.00 2 days ago

New York, NY $90,000.00-$105,000.00 3 days ago

New York, NY $50,000.00-$65,000.00 4 hours ago

New York, NY $90,000.00-$100,000.00 3 days ago

Brooklyn, NY $80,000.00-$90,000.00 1 week ago

Elizabeth, NJ $105,000.00-$120,000.00 1 week ago

New York, NY $95,000.00-$100,000.00 19 hours ago

General Manager - SpringHill Suites, Carlstadt, New Jersey

New York, NY $85,000.00-$100,000.00 8 hours ago

General Manager- Envue Marriott Autograph / Residence Inn, Weehawken, NJ

New York City Metropolitan Area $110,000.00-$140,000.00 4 days ago

Queens, NY $150,000.00-$160,000.00 2 days ago

Residences General Manager, The Ritz-Carlton Residences, North Hills

New Hyde Park, NY $209,000.00-$281,000.00 10 hours ago

New York, NY $200,000.00-$300,000.00 4 days ago

Brooklyn, NY $225,000.00-$250,000.00 2 days ago

New York, NY $75,000.00-$85,000.00 1 week ago

Brooklyn, NY $70,000.00-$90,000.00 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.