General Manager, MultiPro Property Solutions

valet; Atlanta (GA); On-site; USD 99,000 - 121,000; Full time

Benefits offered by this job

Health Benefits

Financial Security

Flexible Time Off

Tuition reimbursement

Job summary

MultiPro Property Solutions is seeking a General Manager to lead the Atlanta branch, owning operations, sales, and client relationships. You will drive profitability, oversee make-ready and renovation projects, and mentor a team of operations and sales professionals in a high-growth environment.

The ideal candidate has 10+ years in branch operations with full P&L accountability and a track record of cross-functional leadership, budgeting, and process improvements.

Qualifications

• 10+ years of branch operations leadership in large multi-department settings.
• Experience managing branches exceeding $10M in annual revenue.
• Strong P&L, budgeting, and financial reporting abilities.
• Proven project management skills with attention to timelines and quality.
• Excellent communication to build trust with property managers and clients.

Responsibilities

• Lead branch strategy, operations, financial performance, and team leadership.
• Manage branch P&L, revenue, gross profit, and EBITDA; handle WIP, billing, liens, invoices.
• Oversee make-ready and renovation work with focus on timeliness, quality, and safety.
• Recruit, train, and mentor staff and contractors; set expectations for accountability.
• Strengthen client relationships and drive retention with proactive communication.
• Champion process improvements and technology initiatives to boost performance.
• Identify new business opportunities and collaborate with sales to expand services.
• Oversee satellite locations within territory to maintain standards.

Skills

Leadership Experience

Industry Knowledge

Financial Acumen

Project Management

Client-Focused

Sales Orientation

Team Builder

Tech-Savvy

Bilingual

Education

Bachelor's degree

Master's degree preferred

Job description

Lead Operations. Drive Growth. Shape the Future.

Are you a hands-on leader with a passion for operations, team development, and driving results? Do you thrive in a high-growth, fast-paced environment where sales, service, and client relationships intersect? If so, MultiPro Property Solutions wants you on our team!

As the General Manager, you'll oversee all sales and operations functions for a high-performing branch office with annual revenue exceeding $10M. You'll lead a team of operations and sales professionals delivering a full range of make-ready, repair and maintenance, renovation, and capital expenditure services to our multi-family clients.

In this role, you'll be responsible for optimizing productivity, quality, and safety, while developing branch staff, engaging qualified independent contractors, and improving operational procedures. You'll also play a pivotal role in maintaining strong client relationships, maximizing financial performance, and fostering a high-performance culture across the branch-and any satellite locations within your assigned geography.

The ideal candidate is a growth-minded, hands-on leader with a proven track record of successfully managing large, multi-department operations with full profit and loss (P&L) accountability.

Compensation & Work Environment Details:

Competitive starting salary from: $110,000+
Bonus: Target bonus is 17.5% of annual salary (paid quarterly)
Auto Allowance & Reimbursement: Bi-weekly fixed contribution + monthly variable mileage reimbursement
Work Schedule: Flexibility to work outside standard hours as needed

What You'll Do:

• Lead and Grow the Branch: Drive all aspects of branch strategy, operations, financial performance, and team leadership to support continued revenue growth and client satisfaction.
• Financial Ownership: Monitor and manage branch P&L, ensuring achievement of revenue, gross profit, and EBITDA goals. Handle WIP backlog, billing processes, lien waivers, and subcontractor invoices.
• Deliver Exceptional Service: Oversee execution of make-ready and renovation, ensuring timeliness, quality, and safety across all jobs.
• Develop High-Performing Teams: Recruit, train, and mentor branch staff and contractors, setting clear expectations and fostering a culture of accountability and excellence.
• Strengthen Client Relationships: Act as a key point of contact for property managers and client teams, ensuring satisfaction, addressing concerns, and driving client retention.
• Implement Operational Improvements: Champion process optimization, technology initiatives, and operational excellence programs to enhance branch performance.
• Drive Business Development: Identify new business opportunities, develop proposals, and collaborate with the sales team to expand service offerings and market presence.
• Support Satellite Locations: Oversee operations for additional small branch offices or satellite locations within your territory, ensuring consistent standards and performance.

What We're Looking For:

• Leadership Experience: 10+ years of branch operations leadership with experience managing branches exceeding $10M in annual revenue.
• Industry Knowledge: 7+ years in construction, renovation, painting, restoration, or other highly transactional Branch-based service business; multi-family experience strongly preferred.
• Financial Acumen: Strong experience managing P&L, budgets, and financial reporting.
• Project Management: Proven ability to oversee large projects and teams with attention to detail, timelines, and quality control.
• Client-Focused: Exceptional communication skills with the ability to build trust and resolve client issues quickly.
• Sales Orientation: Skilled in proposal development, sales strategy, and business growth.
• Team Builder: Experience managing Project Managers and Superintendents responsible for larger-scale projects.
• Tech-Savvy: Proficiency in Microsoft Office Suite and ability to adapt to new platforms and technologies.
• Bilingual: English/Spanish strongly preferred.
• Education: Bachelor's degree required; Master's degree preferred.
• Driver's License: Required with frequent in-market travel.

Physical Requirements:

• Ability to lift 50 lbs., walk properties (including stairs), and work in varying weather conditions

Why you'll love working with us:

Work hard, grow fast. At MultiPro Property Solutions, we recognize talent, reward ambition, and promote from within. If you're looking for a place where effort leads to opportunity, innovation is encouraged, and leadership is earned, you've found it.

Comprehensive Benefits:

• Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts
• Financial Security: 401k with company match, life and disability insurance, AD&D, and business travel coverage
• Flexible Time Off: No preset accruals-manage your time and work-life balance your way, plus 10 company-paid holidays.
• Professional Development: Tuition reimbursement up to $5,