General Manager, MultiPro Property Solutions

Valet Living; Atlanta, Roswell (GA, GA); On-site; USD 99,000 - 121,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Flexible time off

Professional development

Referral bonuses

Pet insurance

Job summary

MultiPro Property Solutions is seeking a hands-on General Manager to lead a high-performing branch with >$10M in annual revenue. You will direct sales, operations, and finance, while growing a team of managers, specialists, and contractors to deliver make-ready, renovation, and maintenance services for multi-family clients.

The ideal candidate has 10+ years in branch operations leadership, strong P&L management, and a track record of cross-functional teamwork.

Qualifications

• Leadership experience overseeing branches with multi-department teams.
• Strong record of managing P&L, budgets, and financial reporting.
• Proven ability to drive revenue growth and client satisfaction.

Responsibilities

• Lead and grow the branch strategy, operations, financials, and teams.
• Oversee P&L, revenue, gross profit, and EBITDA targets; manage WIP and invoicing.
• Ensure timely, high-quality make-ready, renovations, and safety compliance.
• Recruit, train, and mentor branch staff and contractors.
• Strengthen client relationships with property managers and clients.
• Champion process improvements and technology initiatives.
• Develop new business opportunities with the sales team.
• Oversee satellite locations within the territory to maintain standards.

Skills

Leadership

Financial acumen

Project management

Client focus

Sales orientation

Team builder

Tech-savvy

Bilingual: English/Spanish

Education

Bachelor's degree

Master's degree

Tools

Microsoft Office Suite

Job description

Lead Operations. Drive Growth. Shape the Future. Are you a hands-on leader with a passion for operations, team development, and driving results? Do you thrive in a high-growth, fast-paced environment where sales, service, and client relationships intersect? If so, MultiPro Property Solutions wants you on our team! As the General Manager, you’ll oversee all sales and operations functions for a high-performing branch office with annual revenue exceeding $10M. You’ll lead a team of operations and sales professionals delivering a full range of make-ready, repair and maintenance, renovation, and capital expenditure services to our multi-family clients. In this role, you’ll be responsible for optimizing productivity, quality, and safety, while developing branch staff, engaging qualified independent contractors, and improving operational procedures. You’ll also play a pivotal role in maintaining strong client relationships, maximizing financial performance, and fostering a high-performance culture across the branch—and any satellite locations within your assigned geography. The ideal candidate is a growth-minded, hands-on leader with a proven track record of successfully managing large, multi-department operations with full profit and loss (P&L) accountability.

Compensation & Work Environment Details

• Competitive starting salary from: $110,000+
• Bonus: Target bonus is 17.5% of annual salary (paid quarterly)
• Auto Allowance & Reimbursement: Bi-weekly fixed contribution + monthly variable mileage reimbursement
• Work Schedule: Flexibility to work outside standard hours as needed

What You’ll Do

• Lead and Grow the Branch: Drive all aspects of branch strategy, operations, financial performance, and team leadership to support continued revenue growth and client satisfaction.
• Financial Ownership: Monitor and manage branch P&L, ensuring achievement of revenue, gross profit, and EBITDA goals. Handle WIP backlog, billing processes, lien waivers, and subcontractor invoices.
• Deliver Exceptional Service: Oversee execution of make-ready and renovation, ensuring timeliness, quality, and safety across all jobs.
• Develop High-Performing Teams: Recruit, train, and mentor branch staff and contractors, setting clear expectations and fostering a culture of accountability and excellence.
• Strengthen Client Relationships: Act as a key point of contact for property managers and client teams, ensuring satisfaction, addressing concerns, and driving client retention.
• Implement Operational Improvements: Champion process optimization, technology initiatives, and operational excellence programs to enhance branch performance.
• Drive Business Development: Identify new business opportunities, develop proposals, and collaborate with the sales team to expand service offerings and market presence.
• Support Satellite Locations: Oversee operations for additional small branch offices or satellite locations within your territory, ensuring consistent standards and performance.

What We’re Looking For

• Leadership Experience: 10+ years of branch operations leadership with experience managing branches exceeding $10M in annual revenue.
• Industry Knowledge: 7+ years in construction, renovation, painting, restoration, or other highly transactional Branch-based service business; multi-family experience strongly preferred.
• Financial Acumen: Strong experience managing P&L, budgets, and financial reporting.
• Project Management: Proven ability to oversee large projects and teams with attention to detail, timelines, and quality control.
• Client-Focused: Exceptional communication skills with the ability to build trust and resolve client issues quickly.
• Sales Orientation: Skilled in proposal development, sales strategy, and business growth.
• Team Builder: Experience managing Project Managers and Superintendents responsible for larger-scale projects.
• Tech-Savvy: Proficiency in Microsoft Office Suite and ability to adapt to new platforms and technologies.
• Bilingual: English/Spanish strongly preferred.
• Education: Bachelor’s degree required; Master’s degree preferred.
• Driver’s License: Required with frequent in-market travel.
• Physical Requirements: Ability to lift 50 lbs., walk properties (including stairs), and work in varying weather conditions.

Work hard, grow fast. At MultiPro Property Solutions, we recognize talent, reward ambition, and promote from within. If you’re looking for a place where effort leads to opportunity, innovation is encouraged, and leadership is earned, you’ve found it.

Comprehensive Benefits

• Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts
• Financial Security: 401k with company match, life and disability insurance, AD&D, and business travel coverage
• Flexible Time Off: No preset accruals - manage your time and work-life balance your way, plus 10 company-paid holidays.
• Professional Development: Tuition reimbursement up to $5,250 per year and access to our online education center
• Additional Perks: Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs

MultiPro Property Solutions is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

The application window is anticipated to close 60 days from the date the job is posted.