General Manager, Multi-Trade Home Services Leader

TurnPoint Services; Cookeville (TN); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid parental leave and PTO

Job summary

Stone Mechanical, part of TurnPoint Services, is seeking a General Manager to lead operations in Cookeville, TN. You will oversee all departments, drive profitability, and mentor teams toward peak performance, aligning with company standards of excellence.

The role emphasizes strategic planning, budget oversight, revenue growth, and a people-first culture. Candidates should bring 5+ years of management in multi-trade home services and strong leadership capabilities.

Qualifications

• Minimum of 5 years of successful management experience.
• Strong leadership and decision-making skills; hands-on experience in service, install, and sales performance management.
• Exceptional financial and budgeting acumen; comfortable with forecasting and profit-driven decision-making.
• Track record of recruiting, developing, and retaining top talent across multiple trades.
• Experience managing teams and revenue responsibility in line with business scale.
• Multi-trade knowledge in HVAC, plumbing, electrical, or related home services.
• Superior communication, organizational, and interpersonal skills with meticulous attention to detail.

Responsibilities

• Lead overall operations, ensuring effective coordination, supervision, and performance across all departments.
• Develop and execute strategic plans to optimize productivity, operational efficiency, and profitability.
• Oversee budgets, financial forecasting, and profit-driven decision-making.
• Drive sales performance and operational excellence across service and installation teams.
• Recruit, develop, and retain top talent while fostering a strong, people-first culture.
• Implement innovative processes and changes to improve organizational effectiveness.
• Act as the primary client interface and problem solver, ensuring high-quality service delivery.
• Maintain local brand identity while operating within a matrixed enterprise structure.
• Support and inspire a culture of accountability, growth, and operational excellence.

Skills

Management experience

Leadership

Forecasting

Talent development

Revenue responsibility

Multi-trade knowledge

Communication

Job description

Stone Mechanical, part of TurnPoint Services, is seeking a General Manager to lead operations in Cookeville, TN. You will oversee all departments, drive profitability, and mentor teams toward peak performance, aligning with company standards of excellence.

The role emphasizes strategic planning, budget oversight, revenue growth, and a people-first culture. Candidates should bring 5+ years of management in multi-trade home services and strong leadership capabilities.