General Manager: Multi-Location Hospitality & Operations

Ivanhoe Park Brewing Company; Orlando, Northern (FL, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Ivanhoe Park Brewing Co. in Orlando seeks an experienced General Manager – Hospitality & Operations to lead two locations: Ivanhoe Park Brewing Co. and Ivanhoe Park Lager House. This hands-on role focuses on guest experience, profitability, and scalable systems.

You will develop teams, establish SOPs, and drive accountability while preserving the culture and community that define Ivanhoe Park. Prior hospitality leadership and multi-location experience are highly valued.

Qualifications

• Leadership experience in hospitality, restaurants, bars, taprooms, breweries.
• Experience managing multi-location operations.
• Strong understanding of P&L management, budgeting, labor, and operating metrics.
• Experience managing food and beverage costs, inventory, and cost controls.
• Experience hiring, training, coaching, and employee development.

Responsibilities

• Oversee day-to-day hospitality operations across both Ivanhoe Park locations.
• Lead, coach, and hold managers and staff accountable for performance and execution.
• Establish clear expectations, responsibilities, and follow-up processes across departments.
• Maintain a consistently high level of guest experience, cleanliness, service, and facility standards.
• Oversee staffing, scheduling, labor management, training, and employee development.
• Develop, document, and maintain SOPs and operating procedures.
• Improve inventory management, purchasing, product transfers, par levels, and cost controls.
• Monitor labor, food and beverage costs, inventory, sales, and other key operating metrics.
• Partner with kitchen and taproom leadership to improve food and beverage execution and profitability.
• Coordinate with the brewing and distilling team on product availability, releases, inventory, and operational needs.
• Work closely with Sales & Events to support account growth, events, programming, and revenue opportunities.
• Oversee vendor relationships, facilities needs, repairs, and ongoing maintenance.
• Help plan and execute major events, promotions, product launches, and high-volume operating days.
• Partner with the company’s financial leadership on budgeting, forecasting, expense management, and financial performance.
• Identify opportunities to increase revenue, improve margins, reduce waste, and operate more efficiently.
• Develop and monitor meaningful KPIs for managers and departments.
• Build systems that allow problems to be identified and resolved at the appropriate level rather than continually escalating to ownership.
• Help create a strong culture of communication, ownership, accountability, and continuous improvement.

Skills

Leadership

Multi-location ops

P&L management

Budgeting

Labor management

SOP development

Employee development

Event coordination

Vendor management

Communication

Job description

Ivanhoe Park Brewing Co. in Orlando seeks an experienced General Manager – Hospitality & Operations to lead two locations: Ivanhoe Park Brewing Co. and Ivanhoe Park Lager House. This hands-on role focuses on guest experience, profitability, and scalable systems.

You will develop teams, establish SOPs, and drive accountability while preserving the culture and community that define Ivanhoe Park. Prior hospitality leadership and multi-location experience are highly valued.