General Manager: Mobility & Service Leader

United Access; Nevada; On-site; USD 100,000 - 116,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Dental & Vision

Life Insurance

401(k) match

Daytime schedule

PTO

Paid holidays

Car rental discounts

Career development

Job summary

United Access in Las Vegas, NV is seeking a General Manager to lead our store operations, drive growth, coach a diverse team, and own the branch’s financial performance.

You will oversee sales, rentals, service, and administration, while delivering exceptional customer experiences and building a high-performing, results-driven culture across the branch.

This hands-on leadership role rewards performance with an incentive plan and a clear path to impact lives through mobility solutions.

Qualifications

• 3+ years of leadership roles with P&L responsibility.
• 3+ years leading a team of five or more employees.
• Proven experience driving revenue and targets.
• Strong sales leadership and customer relationship skills.
• Experience coaching and developing employees.
• Proficiency with business systems, CRM platforms, MS Office, and reporting tools.
• Valid driver's license and clean driving record.

Responsibilities

• Own branch profitability and P&L management while driving sales growth, operational excellence, customer experience, and team performance.
• Analyze store P&L, budgeting, inventory, accounts receivable, and key business metrics
• Develop and execute local sales and business development strategies
• Ensure operational excellence across sales, rentals, service, and branch operations.
• Lead and develop a team including Mobility Specialists, Sales & Rental Coordinators, Service Managers.
• Recruit, hire, onboard, train, and coach staff.
• Foster accountability, teamwork, and continuous improvement.
• Serve as the leader responsible for overall customer satisfaction.
• Build trust with customers, caregivers, and healthcare professionals.
• Resolve escalated customer concerns quickly and professionally.
• Function as a Selling General Manager by participating in the sales process.

Skills

Leadership

P&L management

Team leadership

Sales leadership

Customer relationships

Coaching

Organization

CRM platforms

MS Office

Reporting tools

Tools

CRM platforms

Microsoft Office

Reporting tools

Job description

United Access in Las Vegas, NV is seeking a General Manager to lead our store operations, drive growth, coach a diverse team, and own the branch’s financial performance.

You will oversee sales, rentals, service, and administration, while delivering exceptional customer experiences and building a high-performing, results-driven culture across the branch.

This hands-on leadership role rewards performance with an incentive plan and a clear path to impact lives through mobility solutions.