Automotive General Manager

United Access L.L.C.; Las Vegas (NV); Sur place; USD 100 000 - 116 000; Plein temps

Avantages offerts par ce poste

Competitive salary plus performance/in

Medical Insurance– Employer-shared

Dental & Vision Coverage– Employee-pay

Life Insurance– Employer-paid basic

401(k) Retirement Plan– 100% employer

Monday through Friday schedule, with

Paid Time Off (PTO)– Accrued vacation

Paid Holidays– 9 observed holidays

Corporate car rental discounted rates

Career development and advancement

BraunAbility is an equal opportunity

Résumé du poste

United Access L.L.C. in Las Vegas, NV is seeking a General Manager to lead an entire store operation, drive sales, manage service and rentals, and own branch financial performance.

You will develop people, coach teams, and deliver exceptional customer experiences while maintaining profitability and strong KPI results across all departments. This hands-on leadership role rewards initiative with incentive opportunities and growth within a mission-driven organization that improves independence for

Qualifications

• 3+ years of leadership experience in a General Manager, Branch Manager, Store Manager, Operations Manager, Sales Manager, or similar role with responsibility for business performance.
• 3+ years leading a team of five or more employees.
• Proven experience managing business results, revenue targets, or P&L performance.
• Strong sales leadership and customer relationship skills.
• Experience coaching and developing employees.
• Strong organizational, communication, and problem-solving abilities.
• Proficiency with business systems, CRM platforms, Microsoft Office, and reporting tools.
• Valid driver's license and acceptable driving record.

Responsabilités

• Own branch profitability and P&L management while driving sales growth, operational excellence, customer experience, and team performance.
• Analyze and manage store P&L, budgeting, inventory, accounts receivable, and key business metrics.
• Develop and execute local sales and business development strategies.
• Ensure operational excellence across sales, rentals, service, and branch operations.
• Function as a Selling General Manager by actively participating in the sales process and coaching team on lead management, customer engagement, and closing techniques.
• Lead and develop a team across sales, service, rentals, operations, and administrative functions; recruit, hire, onboard, train, and develop team members.
• Foster a culture of accountability, teamwork, customer service, and continuous improvement.
• Serve as the leader responsible for overall customer satisfaction and resolving escalated concerns quickly.

Description du poste

Job Description: Job title: General Manager Location: Las Vegas, NV Pay: $100,000 - $116,184 annual base salary, with incentive plan Lead a Business. Develop a Team. Change Lives. At United Access, we help individuals and families regain independence through wheelchair accessible vehicles, mobility equipment, adaptive driving solutions, rentals, and service. We're looking for a General Manager who can lead an entire store operation while driving growth, developing people, delivering exceptional customer experiences, and owning financial performance. This General Manager opportunity is ideal for experienced leaders from automotive dealerships, equipment dealerships, branch operations, retail management, mobility equipment, rental operations, or service-based businesses. The General Manager serves as the branch leader responsible for sales leadership, operations management, customer experience, P&L performance, team leadership, and overall business growth. This is not a back‑office management role. Our General Managers are hands‑on leaders who drive sales, manage operations, coach teams, and make decisions that directly impact the success of their branch. If you're a proven leader with experience managing people, driving revenue, overseeing operations, and owning a P&L, we'd love to talk with you.

What You'll Do

As the General Manager, you will have overall responsibility for the success of your branch location, including:

Business Leadership

Own branch profitability and P&L management while driving sales growth, operational excellence, customer experience, and team performance. Analyze and manage store P&L, budgeting, inventory, accounts receivable, and key business metrics. Develop and execute local sales and business development strategies. Ensure operational excellence across sales, rentals, service, and branch operations. In some locations, the General Manager may directly oversee service department performance and personnel. Monitor key performance indicators and implement action plans to improve results.

Sales Leadership

Function as a Selling General Manager by actively participating in the sales process. Lead by example in generating vehicle, mobility equipment, and rental sales. Coach team members on lead management, customer engagement, and closing techniques. Ensure consistent customer follow‑up and pipeline management. Support customers throughout the entire sales journey, from consultation to vehicle delivery.

Team Leadership

Lead and develop a team that may include Mobility Specialists, Sales & Rental Coordinators, Service Managers, Technicians, and other branch support team members. Provide hands‑on team leadership across sales, service, rentals, operations, and administrative functions. Recruit, hire, onboard, train, and develop team members. Conduct performance reviews, coaching conversations, and development planning. Foster a culture of accountability, teamwork, customer service, and continuous improvement.

Customer Experience

Serve as the leader responsible for overall customer satisfaction. Build trust with customers, caregivers, and healthcare professionals. Ensure customers receive expert guidance on mobility and accessibility solutions. Resolve escalated customer concerns quickly and professionally.

What Success Looks Like

Within your first year, you will: Develop strong product and mobility industry knowledge. Build credibility with your team and customers. Successfully manage branch sales, operations, and financial performance. Meet or exceed revenue and profitability goals. Drive strong customer satisfaction and repeat business. Build a high‑performing and engaged team.

Qualifications

Required 3+ years of leadership experience as a General Manager, Branch Manager, Store Manager, Operations Manager, Sales Manager, Service Manager, or similar leadership role with responsibility for business performance. 3+ years leading a team of five or more employees. Proven experience managing business results, revenue targets, or P&L performance. Strong sales leadership and customer relationship skills. Experience coaching and developing employees. Strong organizational, communication, and problem‑solving abilities. Proficiency with business systems, CRM platforms, Microsoft Office, and reporting tools. Valid driver's license and acceptable driving record.

Preferred

Automotive dealership, powersports, RV, equipment, transportation, rental, mobility, or service‑based business experience preferred. Branch management experience. Retail or service business leadership experience. Experience overseeing both sales and service operations. Knowledge of disability, accessibility, or mobility solutions. Bilingual skills.

Benefits

• Competitive salary plus performance incentive opportunity
• Medical Insurance– Employer‑shared premium contributions
• Dental & Vision Coverage– Employee‑paid plans available
• Life Insurance– Employer‑paid basic life with optional voluntary life coverage
• 401(k) Retirement Plan– 100% employer match up to 5% of contributions
• Monday through Friday schedule, with daytime hours
• Paid Time Off (PTO)– Accrued vacation based on tenure & sick plan
• Paid Holidays– 9 observed holidays plus 1 floating holiday
• Corporate car rental discounted rateswith approved partners
• Career development and advancement opportunities
• BraunAbility is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Why Join United Access?

At United Access, our work goes beyond selling vehicles. Every day, we help individuals and families gain greater independence, mobility, and freedom. You'll join a mission‑driven organization where your leadership directly impacts customers, employees, and business performance.

An additional note: Arch Retail partners with industry‑leading manufacturers like BraunAbility, VMI, Q’Straint, Sure Grip, Harmar, Bruno, Pride and many others to provide the best and safest products, including accessible wheelchair vans, trucks and SUVs, wheelchair lifts and scooter lifts, hand controls, power transfer seats and more.