General Manager – Luxury Boutique Hotel & Executive Hospitality

Goodwin Recruiting; High Point (NC); On-site; USD 130,000 - 135,000; Full time

Benefits offered by this job

Relocation assistance may be available

Comprehensive benefits

Paid time off

Job summary

Goodwin Recruiting is seeking an experienced Luxury Boutique Hotel General Manager for a unique university-adjacent property in High Point, NC. The role focuses on personalized hospitality, guest relationships, leadership, and service excellence within a boutique setting.

The position offers a Monday–Friday leadership schedule aligned with the university calendar, with occasional evenings and weekends for major events.

Qualifications

• Current or recent GM experience in a luxury, upper-upscale, boutique, lifestyle, resort, or full-service hotel.
• Strong P&L and financial management experience.
• Experience leading department heads and developing teams.
• Food & beverage, banquet, catering, or event exposure.
• Strong luxury guest-service and service-recovery experience.
• Polished executive presence and strong communication skills.
• Willingness to relocate to High Point, NC.

Responsibilities

• Oversee overall hotel operations and guest experience.
• Maintain luxury service standards and VIP hospitality.
• Lead department heads and the property leadership team.
• Manage hotel P&L, budgeting, forecasting, labor and cost controls.
• Direct food & beverage, conferences, events, and executive hospitality.
• Foster relationships with senior university and client leadership.
• Drive renovation initiatives and operational improvements.

Skills

Luxury hospitality leadership

P&L management

Team leadership

F&B & events

Executive presence

Communication skills

Relocation willingness

Luxury hotel experience

Job description

General Manager – Luxury Boutique Hotel & Executive Hospitality

Location: High Point, NC

Salary: $130,000–$135,000 + 17% annual bonus

Relocation: Assistance may be available

We are seeking an experienced Luxury Hotel General Manager to lead an intimate boutique hotel and executive hospitality operation within a nationally recognized university community.

This is a unique alternative to the traditional hotel GM lifestyle. The property serves a highly curated guest base that includes university leadership, prospective students and families, VIP visitors, speakers, entertainers, athletic programs, executives, conference attendees, and special-event guests.

Because of the property's intimate size and university setting, the General Manager can focus on personalized hospitality, guest relationships, leadership, and service excellence rather than the volume of a large traditional hotel.

The operating schedule also offers an attractive quality-of-life component. The position is predominantly Monday through Friday and follows the rhythm of the university calendar, creating more predictable periods of activity and time away than typically found in hotel operations. Some evenings and weekends will be required for major events, VIP visits, and university functions. The property is also undergoing approximately $20 million in renovations, giving the incoming General Manager an opportunity to help guide its next chapter.

What You'll Lead

• Overall hotel operations and guest experience


• Luxury service standards and VIP hospitality


• Department heads and property leadership team


• Hotel P&L, budgeting, forecasting, labor, and cost controls


• Food & beverage, conferences, events, and executive hospitality


• Relationships with senior university and client leadership


• Operational improvements and renovation initiatives


• A culture centered on professionalism, accountability, discretion, service, and attention to detail

What We're Looking For

This is not a first-time GM opportunity. We are seeking an established hospitality leader with:

• Current or recent General Manager experience in a luxury, upper-upscale, boutique, lifestyle, resort, or full-service hotel


• Strong P&L and financial management experience


• Experience leading department heads and developing teams


• Food & beverage, banquet, catering, or event exposure


• Strong luxury guest-service and service-recovery experience


• Polished executive presence and strong communication skills


• Comfort interacting with executives, VIPs, families, speakers, entertainers, and community leaders


• A leadership style built around service, accountability, professionalism, respect, and team development


• Willingness to relocate to and become part of the High Point community

Experience with boutique hotels, private clubs, executive conference centers, university hospitality, luxury resorts, VIP environments, or hotel renovations is especially attractive.

Compensation & Quality of Life

• $130,000–$135,000 base salary


• 17% annual bonus potential


• Comprehensive benefits


• Paid time off


• Relocation assistance may be available


• Predominantly Monday–Friday leadership schedule


• Operating calendar influenced by the university academic schedule

Candidates slightly above the stated base range may still be considered when their luxury hospitality experience strongly aligns with the position.

JOB ID: 182018#post

Charles Frede