General Manager: Lead Teams & Exceptional Guest Experience

Sonic Drive-In; Humble (KY); On-site; USD 65,000 - 90,000; Full time

Job summary

Sonic Drive-In is seeking a General Manager to lead the drive-in’s operations and staff, ensuring excellent guest experiences and adherence to procedures. You will supervise, coach, and train team members, manage costs, and oversee local marketing initiatives.

Hours are extensive with a focus on weekends and holidays, and the GM will ensure compliance with federal/state/local laws while maintaining high service standards.

Qualifications

• High school diploma or equivalent required; advanced studies in business or restaurant management preferred.
• At least three years of restaurant management experience (QSR preferred).
• Experience running a restaurant shift without supervision; ability to recruit, interview, hire, and manage staff.
• Knowledge of labor laws, health and safety regulations, and basic accounting and math skills.

Responsibilities

• Recruit, interview, hire, onboard, train, coach, lead and schedule staff.
• Supervise all drive-in operations to ensure a superior guest experience.
• Manage opening/closing duties and guest/employee issues.
• Plan and control food, labor, inventory to maximize cost control and efficiency.
• Develop, implement and monitor local marketing and business performance plans.
• Maintain records and prepare operational reports.

Skills

Leadership

Staff coaching

Communication

Problem solving

Education

High school diploma or equivalent

Advanced studies in business/restaurant management

Tools

Point-of-sale systems

Restaurant management software

Job description

Sonic Drive-In is seeking a General Manager to lead the drive-in’s operations and staff, ensuring excellent guest experiences and adherence to procedures. You will supervise, coach, and train team members, manage costs, and oversee local marketing initiatives.

Hours are extensive with a focus on weekends and holidays, and the GM will ensure compliance with federal/state/local laws while maintaining high service standards.